Studio+- Salesforce Senior Manager - Tech Consulting

EY•Hartford, DC

8d•$171,600 - $445,700•Hybrid

About The Position

This is a rapidly growing area, so you will have plenty of opportunity to spread your wings and develop your skillset to keep up with the ever-growing demands of the digital landscape. Most of your time will be spent embedded with our clients' team and we'll look to you to provide our clients with a unique business perspective on how they must continue to innovate and remain competitive in this ever-changing industry. As a Senior Manager in Salesforce Technology Transformation Program Delivery in Studio+, you will be at the forefront of driving change and innovation within our organization. As part of the Studio+ business proposition, of being business-led, technology-enabled, and experience-driver, your role will be to partner with business and experience counterparts to lead and deliver digital transformation programs on the Salesforce platform. You will provide assurance to leadership by managing scope, timelines, costs, and quality, leading both technical and non-technical project teams in the development and implementation of Salesforce platform solutions and/or infrastructure. This is an opportunity to shape the future of technology within our organization and make a significant impact.

Requirements

Deep insight into project and program delivery methods, including Agile and waterfall, and the ability to solve complex problems through analysis and knowledge of best practices.
Develop cohesive, compelling strategic visions for our clients that guide their overall business plans
Communicate strategic visions to our clients, and help them socialize the strategy to the greater organization
Collaborate closely with various EY teams including, but not limited to, business, design, integration, other technology platforms and cross-service line teams to ensure business requirements are deeply integrated into the user experience and the overall solution aligns with client vision and needs
Participate in pursuit efforts including solution development, resource estimation and pricing, RFP response, oral response content and delivery, and other business development activities, as needed
Contribute to domain expertise, thought leadership, and EY acumen through the development of first party research
Maintain points of view across Americas Consulting sectors and Studio+ capabilities from 3rd party sources and internal EY experiences
Partner with client services to help grow key large accounts and ensure client satisfaction
Experience in leading engagement delivery and managing engagement economics for the whole engagement including multiple workstreams and both on and offshore teams
Proficiency in developing resource plans and budgets for the whole engagement
Ability to manage client relationships and engage in daily interactions with clients
Responsible for identification of sales and new opportunities within assigned accounts
Bachelor’s degree required (4-year degree); master's degree preferred.
Typically, 10 years of experience with no less than 5 - 7 years relevant experience implementing Salesforce with teams of 5 or more people
Minimum of 5 years of experience leading teams of analysts and developers
Minimum 5 years of experience with a functional or technical architecture background aligning business requirements to Salesforce solutions
Strong written and verbal communication, presentation, client service and technical writing skills, coupled with a strong interest in further developing and integrating enterprise business processes with technology skills
Knowledge of leading practices, benchmarking, peer company environments and prior consulting experience relevant to industry specific business and technology functions
Ability to be a self-starter and handle multiple tasks and priorities
Willingness to travel based on client needs

Nice To Haves

Degree emphasis in Computer Science, IT, Computer Engineering, MIS, Mathematics desired; Master's degree in one of these areas preferred
One or more Salesforce Consultant Certifications and/or Salesforce Application Architect Certification

Responsibilities

Accountable for program delivery and client leadership, with architecture oversight and account growth responsibilities as supplementary to primary role functions
Providing leadership and direction up to and including Managers across multiple engagements and accounts
Leading teams with broad visibility to achieve solution implementation
Managing client relationships, revenue generation, and commercial relationships as needed