Salesforce Scrum Master

NiyamIT•Ashburn, VA

8h•Remote

About The Position

Niyam is seeking an experienced Salesforce Scrum Master for one of our federal clients. The Salesforce Scrum Master leads Agile delivery teams supporting Salesforce-based solutions within a federal environment. This role is responsible for facilitating Agile ceremonies, managing delivery timelines, removing impediments, and ensuring alignment between technical teams and government stakeholders to deliver high-quality, compliant solutions. This position is for an upcoming proposal.

Requirements

US Citizenship with ability to successfully complete a federal background investigation.
Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or related field.
Minimum of 10 years of experience in IT project management or Agile delivery roles.
At least 5+ years of experience serving as a Scrum Master on Agile teams.
Experience supporting Salesforce projects or working with Salesforce delivery teams.
Strong understanding of Agile frameworks (Scrum, Kanban) and software development lifecycle (SDLC).
Experience managing scope, schedule, risks, and dependencies across technical teams.
Strong communication skills with the ability to engage both technical teams and government stakeholders.
Experience using Agile tools such as Jira, Azure DevOps, or similar.
Ability to track and report on Agile delivery metrics (velocity, burndown, KPIs).
Experience working in federal or regulated environments.

Nice To Haves

Scrum certifications such as Certified ScrumMaster (CSM) or Professional Scrum Master (PSM).
PMP certification or equivalent project management certification.
Salesforce certifications (e.g., Salesforce Administrator or Platform App Builder).
Experience supporting Salesforce GovCloud environments.
Familiarity with federal compliance frameworks (e.g., FISMA, ATO processes).
Experience coordinating with release management and DevOps teams.
Strong facilitation and conflict resolution skills.
Experience driving Agile transformation or coaching teams.

Responsibilities

Facilitate Agile ceremonies including daily standups, sprint planning, sprint reviews, and retrospectives.
Guide teams in Agile best practices and ensure adherence to Scrum framework and principles.
Manage project timelines, scope, risks, and dependencies across multiple workstreams.
Partner with Product Owners and stakeholders to refine, prioritize, and maintain the product backlog.
Support Salesforce delivery teams by coordinating across developers, admins, QA, and business analysts.
Identify and remove team impediments to maintain sprint velocity and delivery timelines.
Provide regular status updates, risk reporting, and delivery metrics to internal and government stakeholders.
Track and report on Agile metrics such as velocity, burndown, and sprint progress.
Ensure alignment with federal delivery requirements, including documentation and compliance standards.
Coordinate across environments and teams to support releases and deployment readiness.
Promote continuous improvement and foster a high-performing, collaborative team environment.