Agentforce Salesforce Scrum Master

Cherokee Federal•United States,

6d•$100,000 - $120,000•Remote

About The Position

Cherokee Federal is seeking a Scrum Master to facilitate agile ceremonies and coordinate delivery across a Salesforce Agentforce project. The Scrum Master will collaborate between the Salesforce development team and government stakeholders in a mission-critical public sector environment. This person will be efficient in the ability to track team performance and velocity, manage the sprint backlog, remove impediments, and support the product owner. This position is pending a contract award and Cherokee Federal is accepting applications for this future anticipated need.

Requirements

Bachelor's degree in Information Systems, Engineering, Business, or a closely related field.
Advanced Agile certification (ICP-ACC, CSP, SASM, or PMI-ACP).
7–10 years' experience as a Scrum Master in a fast-paced, complex enterprise environment across multiple project types (new development and enhancements/support), including 3 years of recent experience in an Agile development environment.
U.S. citizenship, with the ability to obtain and maintain a U.S. government security clearance.
Ability to favorably pass a company background investigation and drug test.
Working knowledge of Agile methodologies and the Scrum framework.
Strong analysis and problem-solving skills.
Experience setting priorities and managing multiple tasks simultaneously.
Strong verbal, written, interpersonal, and organizational skills.
Experience writing technical documentation, including requirements, user stories, help documentation, and job aids.
Proficient in Microsoft Office products, including Excel, Visio, and PowerPoint.
Commitment to excellent customer service, with focus, reliability, and independent drive to complete tasks accurately and on time.

Nice To Haves

Familiarity with Salesforce delivery and Agentforce/OmniStudio project environments, sufficient to facilitate technical planning and story estimation.
Experience supporting government or public sector delivery programs.

Responsibilities

Facilitate Scrum ceremonies (sprint planning, daily standups, reviews, retrospectives) for the development team and government stakeholders
Own and maintain the sprint backlog, including prioritization in coordination with the product owner
Track and report team performance measures, velocity, and sprint progress
Identify, track, and remove impediments to the team's delivery
Facilitate communication between the development team, government stakeholders, and external mission partners regarding process, changes, and delivery status
Coach the team on Agile and Scrum practices and support continuous improvement
Coordinate cross-team dependencies, including platform and integration readiness (e.g., Data Cloud, integration procedures, CI/CD gates)
Perform other job duties as assigned.