[Job - 28119] Salesforce Sales Engineer, United States

CI&T

About The Position

We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions. With over 8,000 CI&Ters around the world, weâve built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality. Our Ecosystem & Verticals Our Sales Organization is designed to mirror the agility of our delivery teams, structured into strategic business segments that prioritize speed-to-value. Within these segments, our teams often operate across a diverse landscape of digital challenges, while others dive deep into specialized industry pods. We focus our collective genius on three primary impact zones where we are currently redefining the digital frontier: Financial Services, Healthcare & Life Sciences, and Retail & Consumer Goods. Whether you are working across multiple sectors or embedded in a specific vertical, you will be part of a team that doesnât just sell servicesâwe co-create the future of the industry. Role Overview As a Salesforce Sales Engineer, you are the technical bridge between our sales team and our clients. You aren't just selling software; you are architecting business transformations. You will be responsible for leading the "Discovery" phase, building custom Proof of Concept (PoC) environments, and delivering high-stakes technical demonstrations that prove the value of the Salesforce platform.

Requirements

Core Platform Mastery
Declarative vs. Programmatic: Expert knowledge of when to use "Clicks not Code" (Flow, Validation Rules, Dynamic Forms) versus when to leverage custom development (Apex, LWC).
Data Modeling: Ability to design scalable Object Models, including custom objects, Junction objects, and external objects via Salesforce Connect.
Security & Sharing: Deep understanding of the Salesforce Security Model (OWD, Role Hierarchy, Permission Sets, and Sharing Rules).
Multi-Cloud Fluency
Experience positioning and configuring at least two of the following: Sales Cloud, Service Cloud (including Omni-Channel and Field Service), Experience Cloud, or Industry Clouds (Financial Services, Health Cloud).
Understanding of the Salesforce Einstein AI suite and how to apply Predictive and Generative AI to business workflows.
Integration & Analytics
Familiarity with integration patterns and middleware (MuleSoft, Boomi, or Zapier).
Ability to build advanced analytics dashboards using CRM Analytics or standard Reports & Dashboards.
Experience: 3+ years in a Sales Engineering, Solution Architecture, or Senior Salesforce Consultant role.
Communication: Proven ability to explain complex technical concepts to non-technical C-suite executives.

Nice To Haves

Salesforce Certified Administrator
Salesforce Certified Platform App Builder
Salesforce Certified Sales Cloud or Service Cloud Consultant

Responsibilities

Technical Discovery: Conduct deep-dive sessions with stakeholders to map business pain points to specific Salesforce Cloud solutions (Sales, Service, Marketing, Health, etc.).
Environment Orchestration: Configure and manage complex Salesforce Demo Orgs, ensuring they are populated with relevant data and integrated with necessary third-party tools.
The "Pitch" & PoC: Design and present customized, live software demonstrations that highlight the power of Flow Builder, Lightning Web Components (LWC), and Apex to solve specific client challenges.
Architecture & Integration: Advise clients on integration strategies (REST/SOAP API, MuleSoft) to ensure Salesforce sits harmoniously within their existing tech stack.
RFP & Security: Lead the technical response for RFPs, security questionnaires, and data privacy assessments (GDPR, HIPAA, etc.).