Salesforce Release Manager

MetaPhase Consulting•Washington, DC
•Remote

About The Position

MetaPhase Consulting is seeking a Salesforce professional to support Department of Homeland Security (DHS) agencies and their national security missions. The role focuses on Salesforce release management, development governance, deployment practices, and platform improvements for delivery teams. The position supports dynamic work involving research and development, security screening and vetting, deployment of security capabilities, and operational improvements. The role also contributes to IT governance and modernization, advises stakeholders on technology practices, and coordinates Salesforce administrators and delivery teams. The position is remote with no travel. A related undergraduate degree is required, and the candidate must be a U.S. citizen able to obtain DHS Suitability clearance.

Requirements

  • U.S. citizenship and ability to obtain DHS Suitability clearance.
  • At least 5 years of total experience.
  • At least 2 years working in an Agile development environment in a product or software delivery organization, using techniques such as Scrum, Lean Agile, XP, or Kanban.
  • At least 5 years of Salesforce development experience and Salesforce product knowledge.
  • Certified Salesforce Platform Developer I.
  • Proficiency with Microsoft Visual Studio, Salesforce Lightning, and the Salesforce development lifecycle.
  • Experience implementing and developing in Apex, LWC, Visualforce, and Java.
  • General web development experience with HTML, CSS, and JavaScript.
  • Proactive approach to Salesforce enhancements and bringing existing code into best practices.
  • Ability to write, interpret, and critique technical specifications.
  • Experience working with large data sets and bulkification.
  • Strong ability to gather requirements and present solutions to stakeholders.
  • Undergraduate degree in a related field, such as Computer Science or Software Engineering.

Nice To Haves

  • Competency in other languages or development technologies, including XML, Flex, JavaScript, .NET, SQL, C++, and SOAP-based web services.
  • Federal consulting experience; DHS support experience is a strong plus.
  • Additional Salesforce certifications, such as Salesforce Administrator, Salesforce Platform App Builder, Platform Developer II, or JavaScript Developer I.
  • Strong customer engagement skills, comfort communicating with product owners, and ability to manage client relationships and expectations.
  • Ability to communicate with technical team members and translate requirements into technical terminology.
  • Ability to facilitate timely and cost-effective impediment resolution.
  • Experience developing professional briefing materials using Microsoft Office tools such as PowerPoint and Visio.
  • Excellent business consulting, oral communication, and written communication skills.

Responsibilities

  • Develop IT governance and implement best practices to modernize existing and future development efforts.
  • Provide mock-ups for system architecture and IT governance using various software.
  • Interpret technology governance and explain its significance to non-technical stakeholders, providing technical input as needed.
  • Advise on best practices and common obstacles, and help ensure organizational strategies align with overall strategy and market conditions.
  • Lead initiatives to enhance release management, deployments across environments, Salesforce sandbox management, and the development platform.
  • Assist with problem management, root-cause analysis, and resolution, and deploy resolutions to affected program offices, personnel profiles, and accounts.
  • Coordinate and manage Salesforce administrators responsible for data loads, sandbox refreshes, and release coordination with delivery teams.
  • Enhance technical architecture and coordinate problem-solving with Salesforce platform architects, application development teams, TSA specialists, and management.
  • Gather requirements and present solutions to stakeholders.
  • Write, interpret, and critique technical specifications.
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