Salesforce Project Manager

Altus Group • Toronto, ON

9d • CA$100,000 - CA$120,000 • Remote

About The Position

Reporting to the Enterprise Business Applications Director, we are hiring a Salesforce Project Manager. As our new Salesforce Project Manager, you will lead the successful delivery of Salesforce initiatives that support critical business operations across Altus Group. You will own end-to-end project delivery, coordinating business stakeholders, Salesforce administrators, developers, business analysts, and integration specialists to deliver projects on time and aligned with business priorities. Working across multiple Salesforce Clouds and integrated business applications, you will ensure projects are well planned, effectively governed, and successfully delivered while balancing multiple priorities in a fast-moving environment.
This is a remote role based in the Eastern Time Zone, with a preference for candidates located in the Greater Toronto Area.

Requirements

• Experience leading enterprise Salesforce implementation projects and managing multiple concurrent initiatives from planning through delivery.
• PMP certification is required.
• Understanding of how Salesforce supports sales and service processes and experience delivering projects across one or more Salesforce Clouds.
• Comfort working alongside technical teams and understanding platform capabilities, integrations, and implementation approaches.
• Experience managing integrated project plans, balancing competing priorities, mitigating risks, and coordinating work across internal teams, third-party vendors, and business stakeholders.
• Comfort navigating ambiguity while keeping projects moving forward.
• Experience managing integrated project plans, coordinating cross-functional teams, tracking risks and dependencies, and communicating effectively with stakeholders at every level of the organization.
• Ability to bring structure, organization, and accountability to complex delivery environments.
• Confidence facilitating workshops, gathering requirements, presenting updates to leadership, and building alignment across technical and business teams.
• Ability to adapt communication style to different audiences while keeping projects moving forward.
• Organized, proactive, and delivery-focused mindset.
• Ability to anticipate challenges before they become issues, build strong relationships with stakeholders, and take ownership of delivering successful outcomes.
• Comfort balancing competing priorities while maintaining a calm, structured approach.

Nice To Haves

• Experience with Azure DevOps (ADO), ServiceNow, Workday, Outreach, LinkedIn Sales Navigator, or Agentforce.
• Experience working within Agile or hybrid delivery environments.
• Strong project leadership.
• Excellent stakeholder management.
• Experience delivering successful Salesforce projects.

Responsibilities

• Lead Salesforce implementation projects. You will manage end-to-end delivery of Salesforce initiatives across Sales Cloud, Service Cloud, CPQ, Agentforce, and other platform capabilities, ensuring projects are delivered on time, within scope, and aligned with business objectives.
• Manage integrated delivery plans. You will develop and manage integrated project plans across Salesforce and connected business applications, ensuring dependencies, timelines, risks, and resource requirements are coordinated across multiple teams and vendors. As additional integrations are introduced, you'll ensure they align seamlessly with the broader project roadmap.
• Drive collaboration across teams. You will bring together business stakeholders, solution architects, developers, QA teams, vendors, and executive sponsors to align priorities, resolve challenges, and maintain momentum throughout the project lifecycle. You will facilitate workshops, gather requirements, and ensure business needs are translated into actionable delivery plans.
• Provide project governance. You will own project governance activities, including RAID management, executive reporting, stakeholder communications, resource planning, and delivery tracking. You'll proactively identify risks, manage scope changes, and ensure stakeholders have clear visibility into project health.
• Support adoption and change. You will help coordinate communication, training, and stakeholder engagement activities to ensure new Salesforce capabilities are successfully adopted across the business and deliver lasting value.
• Champion delivery excellence. You will apply Agile, Hybrid, or Waterfall methodologies as appropriate, continuously improving delivery practices while ensuring projects follow Salesforce implementation best practices and organizational standards.

Benefits

• Competitive compensation
• Incentive and bonus plans
• Total rewards package prioritizing mental, physical, and financial well-being
• Investment in professional learning through Altus Intelligence Academy (over 150,000 hours of learning content)
• Flexible work model (Activity-Based Work)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed