Salesforce Practice Lead

iSolved.AI
•Remote

About The Position

iSolved.AI is hiring a Salesforce Practice Lead to run delivery and help grow its Salesforce practice. This builder role is suited to someone who has helped a small or midsize practice grow and wants to do so again. The Practice Lead will ensure projects deliver successfully, lead and grow a mixed Salesforce team, resolve client escalations, and partner with the CEO on pursuits. The role also involves shaping the practice’s offerings, methodology, and growth plan while remaining a senior client-facing Salesforce voice on key accounts. The position is remote and US-based. iSolved.AI welcomes applications from candidates who may not meet every listed requirement, and values growth, curiosity, and a problem-solving mindset.

Requirements

  • Experience leading delivery or running a Salesforce practice at a small or midsize consulting partner.
  • Consulting background, ideally having advanced as a functional solution architect rather than a purely technical specialist.
  • Deep, credible Salesforce knowledge.
  • Pre-sales and pursuit experience, with a track record of winning work.
  • People leadership experience, including hiring, coaching, and managing a mixed delivery team.
  • Strong executive presence; articulate and polished, with the ability to represent the company to clients.

Nice To Haves

  • Health Cloud or healthcare industry experience.
  • Supply chain and logistics or financial services experience.
  • Salesforce architect or consultant certifications.

Responsibilities

  • Own delivery quality across Salesforce engagements, keeping projects on track and clients satisfied.
  • Lead, mentor, and hire Salesforce consultants, architects, and analysts.
  • Address client escalations and delivery issues and drive them to resolution.
  • Partner with the CEO on pursuits, including solutioning, scoping, estimates, and pitches.
  • Help shape the practice’s offerings, methodology, and growth plan.
  • Remain client-facing as a senior Salesforce voice on key accounts.
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