Salesforce Platform Engineer

TEKsystems•Milwaukee, WI

2d•$60 - $100•Hybrid

About The Position

We are seeking a Salesforce Platform Engineer to turn business requirements into functional Salesforce solutions. This role involves designing, developing, testing, documenting, and deploying Salesforce features with quality and reliability, adhering to the Salesforce Well-Architected framework. You will map Salesforce features to business processes, clarify MVP and scope, and consider platform-first options before committing to code. Collaboration with product owners, business analysts, and peers is key to translating business needs into working solutions. You will also assist in effort estimation, communicate trade-offs and risks, and manage user access, security, data quality, and automation. This role requires managing installed managed packages and AppExchange solutions, writing Apex classes and triggers, building Lightning Web Components, and developing Salesforce integrations. Implementing and managing CI/CD pipelines for Salesforce deployments and coordinating rollouts are also essential. The ideal candidate will design with empathy and evidence, delivering intuitive, accessible solutions that drive adoption and positive user experiences. We encourage experimentation, rapid learning, and scaling what works, fostering collaboration and continuous improvement.

Requirements

Bachelor’s degree in Computer Science, Software Engineering, or a related field is preferred but not required. Equivalent experience and Salesforce certifications will also be considered
7–10 years experience in development, declarative configuration and administration experience working with Salesforce products (Sales Cloud required)
Comfortable working with developers to read and understand Apex, Visualforce, JavaScript, Lightning Web Components, SOQL and is required
Experience with Git, version control, and CI/CD tools (e.g., Salesforce DX)
Working knowledge of integrations (middleware, REST APIs, or ETL tools)
Collaborating with IT / Developers for other systems to integrate across the business
Strong understanding of trade-offs between declarative and programmatic solutions
Strong understanding of Salesforce data model and object relationships.
Strong communication skills with a great team player mentality
Exceptional organizational skills with the ability to prioritize multiple projects
Focused and driven with excellent problem-solving skills and ability to communicate with technical and non-technical stakeholders

Nice To Haves

Suggested certifications: Salesforce Certified Platform Administrator, Salesforce Certified Platform App Builder, Salesforce Certified Platform Developer
Ability to develop and maintain Apex classes, Visualforce pages, Lightning Web Components, and JavaScript within the Salesforce platform is a plus
Knowledge of Microsoft development tools is a plus but not required (Object-Oriented design, C#, MVC, ASP.NET, Web API)
Diverse Salesforce product knowledge and proven technical expertise. Experience with Sales Cloud, Financial Services Cloud, Marketing Cloud, MuleSoft are preferred
Data management, data administration, and data modeling experience is a plus
Agile Methodology experience highly preferred (Kanban, User Stories, Sizing, Retro, etc.)
Understanding of change management methodologies is a plus

Responsibilities

Turn business requirements into functional Salesforce solutions using the appropriate declarative or programmatic tools based on a strong understanding of trade-offs between declarative and programmatic solutions and a declarative-first approach
Design, develop, test, document, and deploy Salesforce features with quality and reliability in adherence to the Salesforce Well-Architected framework. Mapping Salesforce features to the problem we are solving and the associated business processes
Clarify MVP and scope, consider platform first options (including AppExchange), and compare alternatives before committing to code
Work closely with product owners, business analysts, and peers to help translate business needs into working solutions by engaging in discovery and gathering requirements
Assist in effort estimation and applying Salesforce capabilities to business requirements. Clearly communicate trade-offs, risks, decision criteria to assist others in understanding the impact of changes to the Salesforce system
Collaborate closely with teammates and stakeholders, using agile feedback loops to refine decisions
Define and communicate a clear course of action, prioritize effectively, and summarize complex issues in simple terms for different audiences
Stay focused on the most important, prioritized work; communicate competing priorities; and give useful status updates with remaining work estimates
Manage user access and security, maintain data quality and integrity, automate business processes, create custom reports and dashboards
Manage installed managed packages and AppExchange solutions, including opening, managing and resolving application issues with external application vendors
Write/Maintain Apex classes, triggers, batch jobs, when necessary
Build Lightning Web Components (LWC) and Aura components, when necessary
Work with VisualForce and JavaScript, when necessary
Develop and manage Salesforce integrations (REST/SOAP APIs, Platform Events, External Services)
Implement and manage CI/CD pipelines for Salesforce deployments (Salesforce DX) and coordinate the rollout of enhancements to the production environment, including coordination with other IT areas and business stakeholders
We design with empathy and evidence, delivering intuitive, accessible solutions that fit real workflows and drive measurable adoption and outcomes that reflect a positive user experience
Experiment as a team, prototype and learn fast, and scale what works—celebrating collaboration and continuous improvement over perfection
Maintain org configuration, sandbox refreshes, and manage metadata
Partner with architects and data teams to enforce platform best practices and coding standards
Integrate third-party applications
Create and maintain technical documentation, including network diagrams, installation and configuration procedures, troubleshooting guidelines, and operational procedures
Support new releases and bug fixes as they relate to the management of the platform
Investigate and resolve failing processes, apps, and integrations by performing root cause analysis and implementing sustainable fixes
Take ownership for the health of the platform by looking beyond the current work to spot platform opportunities with long term benefits
Provide technical support assistance to diagnose and resolve issues and troubleshoot complex ‘how to’ questions
Supply level one support technicians with documentation and procedures for resolving common or recurring issues
Keep up to date on Salesforce releases (patches, upgrades, etc.), news and industry information
Participate in the Salesforce Success Community, local user group and other community events to help further your skills
Share ideas and collaborate with other coworkers in the salesforce group