Salesforce OMS Technical Architect

Capgemini • Chicago, IL

2d • $88,544 - $207,401

About The Position

We are seeking a Salesforce OMS Architecture spanning both B2B and B2C order flows. The SF OMS Technical Architect owns end-to-end OMS solution design, integration architecture, and technical delivery leadership.

Requirements

• 10+ years Salesforce ecosystem experience, with 3+ years dedicated to Salesforce Order Management (OMS).
• Salesforce Revenue Cloud / CPQ or Vlocity exposure.
• Agentforce / Commerce agent experience tied to order servicing use cases.
• Copado or comparable CI/CD deployment experience.
• Distribution, Manufacturing, Retail, CPG, or distribution industry background.
• Onshore / offshore blended delivery experience.

Nice To Haves

• Salesforce Certified Administrator (baseline).
• Salesforce Order Management Accredited Professional.
• Salesforce Certified Platform Developer I / II.
• Salesforce Certified B2C Commerce Architect and/or B2B Commerce credential.
• Salesforce Certified Application Architect or System Architect (strong plus).

Responsibilities

• Owns end-to-end OMS solution design, integration architecture, and technical delivery leadership.
• Led 2 or more full Salesforce OMS implementations from discovery through go-live in a technical architect or lead role.
• Proven OMS architecture across both B2B and B2C order lifecycles on the same or comparable engagements.
• Deep command of the OMS order lifecycle: order capture, orchestration flows, fulfillment, allocation, invoicing, payment capture, returns/RMA, and cancellations.
• Expertise designing and configuring OMS Order Management Flows, order summary / order product data models, and orchestration item routing.
• Integration architecture connecting OMS to ERP, WMS, tax, and payment gateways (e.g., SAP, Oracle, Avalara, payment processors).
• Hands-on OMS-to-Commerce integration for B2C (B2C Commerce / Storefront) and B2B (B2B Commerce / order-on-behalf, account-based purchasing).
• EDI and OMS integration patterns for B2B (purchase orders, ASN, invoice exchange).
• Strong Apex, Flow, and Platform Events / API (REST, SOAP, Bulk, Composite) skills for custom orchestration and async processing.
• Data model and volume design for high-order-throughput environments; large data volume performance considerations.
• Client-facing solution architecture: leading design workshops, producing architecture diagrams, Technical Specifications and presenting to technical and business stakeholders.
• Delivery leadership guiding developers / config teams and enforcing technical standards in an agile (SAFe/Scrum) model.
• Requirements-to-design traceability; ability to identify and de-risk integration and data gaps early.

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed