Salesforce Marketing Cloud Manager - Development

VML MAP•Toronto, ON

2h•Onsite

About The Position

Are you an experienced manager with a strong background in Salesforce marketing cloud development? As Salesforce Marketing Cloud Developer Manager, you’ll lead a team of developers, ensuring high-quality solutions, mentoring your team, and contributing directly to coding and troubleshooting. Join us at VML MAP to inspire innovation and deliver impactful results! As the Salesforce Developer Manager, you will play a key leadership role within the technical team; leading a team of SFMC developers, while maintaining hands-on involvement in the development and delivery of Salesforce Marketing Cloud solutions. Your day will involve managing your team’s performance, helping them grow, and overseeing complex technical projects while contributing directly to coding, implementation, and troubleshooting. It is essential for this role to actively engage in face-to-face interactions to build camaraderie, trust, and a strong community. Share knowledge, collaborate, and spark innovation through in-person teamwork at our Toronto office.

Requirements

5+ years of experience as a Salesforce developer or consultant, with a focus on Salesforce Marketing Cloud.
Extensive knowledge of SQL, AMPscript, JavaScript, HTML, CSS, and other related technologies.
A proven track record of mentoring and leading technical teams, with the ability to communicate complex technical solutions clearly to clients and stakeholders and delegating tasks where necessary
Experience in developing custom solutions, implementing workflows, and troubleshooting technical issues.
An ability to make complex technical concepts understandable and manageable for all stakeholders.
Growth Mindset: Curiosity to learn, knowledge sharing, customer-centricity, taking ownership of growth
A leader in personalized customer experiences

Nice To Haves

Strong experience with Salesforce Marketing Cloud tools like Adstudio, Social Studio, and Einstein is a plus.

Responsibilities

Lead a team of Salesforce developers, setting clear performance targets and providing mentorship and guidance to elevate technical skills and ensure the delivery of exceptional solutions.
Oversee the technical development process from concept to delivery, ensuring high-quality implementations and adhering to project deadlines.
Develop strategies to improve team productivity, encourage continuous learning, and streamline development processes.
Manage team utilization, approve time off, track expenses, and ensure the team’s efforts align with client requirements and expectations.
Provide regular feedback to team members, helping them break down complex problems into manageable tasks and ensuring professional growth.
Foster a collaborative and inclusive team culture where diverse perspectives and continuous knowledge-sharing are encouraged.
Serve as a hands-on technical lead, designing and developing automations, coding solutions, and writing technical specifications for Salesforce Marketing Cloud projects.
Collaborate with architects and project managers to define project requirements and deliver solutions that meet client business goals.
Contribute to product implementation and customisation using Salesforce Marketing Cloud, AMPscript, JavaScript, SQL, HTML, CSS, and related technologies.
Provide technical expertise during the testing phase, ensuring quality and troubleshooting any issues related to client applications and platforms.
Apply agile methodologies (Scrum and Kanban) to provide feedback, track progress, and update stakeholders on the status of ongoing projects.
Continuously improve your skills and stay up-to-date with the latest Salesforce Marketing Cloud tools, ensuring your technical knowledge is current.