Salesforce Marketing Cloud Application Specialist

Inetum Portugal

3d

About The Position

Inetum is a global leader in IT services, dedicated to providing innovative solutions to our clients. We are committed to fostering a dynamic, inclusive workplace that values diversity, where creativity and collaboration thrive. We operate in 19 countries with more than 28,000 employees worldwide. If you are looking for a dynamic, innovative, and technology-driven company, Inetum is the place for you! Come be Inetum! The objective of this role is to manage incidents, problems, business support, development, enhancements, and configurations within the client Salesforce Marketing Cloud and Data 360 (Data Cloud) solutions.

Requirements

• Proven minimum experience of 2–3 years in 1st and 2nd line application support roles, customer-oriented, within Salesforce Marketing Cloud
• Knowledge of Salesforce Data 360 (Data Cloud)
• PL/SQL
• Salesforce Marketing Cloud (mandatory)
• Salesforce Data 360 (Data Cloud) (mandatory)

Nice To Haves

• Marketing Cloud Email Specialist or Marketing Cloud Consultant certification is preferred
• Certified Data 360 (Data Cloud) Consultant certification is preferred

Responsibilities

• Ensure monitoring, integrity, and availability of systems supporting operations
• Ensure compliance with ITIL best practices for incident and problem management
• Implement, manage, and maintain provisioning, configuration, and automation processes
• Analyze application issues
• Deliver corrective and evolutionary developments

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed