Salesforce Manager

CNH Industrial•New Holland, PA

16h

About The Position

CNH Industrial is a world-class equipment and services company. Driven by its purpose of Breaking New Ground, which centers on Innovation, Sustainability and Productivity, the Company provides the strategic direction, R&D capabilities, and investments that enable the success of its five core Brands: Case IH, New Holland Agriculture, STEYR, CASE and New Holland Construction Equipment. As a truly global company, CNH Industrial’s 37,000+ employees form part of a diverse and inclusive work environment, passionate about empowering customers to grow, and build, a better world.

Requirements

10+ years of hands-on experience in Salesforce development and architecture.
Strong expertise in Sales Cloud, Service Cloud, Experience Cloud, and custom app development.
Proven experience leading Salesforce implementations end-to-end.
Strong knowledge of Apex, Visualforce, Lightning Web Components (LWC), SOQL, and Flows.
Deep understanding of Salesforce integration patterns and security model.
Experience with DevOps tools like Azure DevOps.
Experience in Agile/Scrum environments.
Experience managing and mentoring technical teams.
Excellent communication and stakeholder management skills.
Bachelor’s or master’s degree in computer science, Engineering, or related field.

Nice To Haves

Salesforce Certified Application Architect
Salesforce Certified System Architect
Salesforce Platform Developer I and/or II
Salesforce Certified Administrator

Responsibilities

Architect End-to-End Salesforce Solutions: Design robust, scalable, and high-performance solutions across Sales Cloud, Service Cloud, Experience Cloud, Manufacturing Cloud, and custom applications.
Technical Leadership: Lead the scoping, architecture, design, development, and deployment of Salesforce solutions, demonstrating thought leadership and a strategic mindset across initiatives.
Team Management: Manage and mentor a team of Salesforce developers, admins, business analysts, and consultants to deliver high-quality work. Foster a collaborative environment that encourages growth, accountability, and continuous improvement.
Stakeholder Collaboration: Work with business leaders, project managers, and cross-functional teams to understand and translate business needs into technical solutions. Serve as a trusted advisor, providing guidance and clarity on technical feasibility and impact.
Executive Communication: Regularly present strategic roadmaps, project updates, and performance metrics to senior leadership. Clearly articulate complex technical concepts in a business-friendly manner to influence decision-making at the executive level.
DevOps, Governance & Standards: Define and enforce Salesforce development and architectural standards, best practices, and governance models to ensure system integrity, security, and maintainability.
Integration: Lead the integration of Salesforce with internal systems and third-party applications using tools like MuleSoft, REST/SOAP APIs, and middleware, ensuring seamless data flow and process automation.
Platform Optimization: Implement system performance tuning, data modeling, and sandbox refresh schedules to ensure platform scalability, reliability, and cost-effectiveness.
Innovation & Strategy: Evaluate new Salesforce features and technologies to stay ahead of industry trends. Provide strategic recommendations on leveraging these innovations to drive competitive advantage and business transformation.