Salesforce Life Sciences Functional Architect

Accenture•Milwaukee, NY

About The Position

Accenture’s Salesforce Business Group is seeking a Salesforce Life Sciences Functional Architect at the Associate Manager level. This role involves contributing to architecture decisions for Salesforce Life Sciences implementations, translating business requirements into Salesforce solutions, and bridging the gap between business needs and platform capabilities. The role requires a blend of technical and functional expertise, with a focus on learning and growth towards full Solution Architect ownership. Accenture's Salesforce practice is a global leader with extensive experience and certifications, specializing in helping Life Sciences clients modernize operations and improve patient engagement.

Requirements

Minimum of 3 years of Salesforce delivery experience, with exposure to both functional and technical dimensions of implementation work
Experience contributing to at least 1 full-lifecycle Salesforce implementation in a functional, technical, or hybrid role
Experience working on projects using Agile, hybrid, or Scrum delivery frameworks, with comfort operating in sprint-based delivery environments
Experience working with AI/ML tools or platforms (e.g., Salesforce Einstein, Agentforce, or generative AI tools) and an emerging understanding of how AI capabilities can be applied within Salesforce solutions
Experience supporting Life Sciences clients and/or the Life Sciences industry
A Bachelor’s degree or equivalent (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years’ work experience)

Nice To Haves

Familiarity with Salesforce Life Sciences Cloud (LSC) or Health Cloud — either through direct project exposure, self-study, or certification pursuit
Salesforce certifications relevant to the SA path: Sales Cloud Consultant, Service Cloud Consultant, Platform App Builder, or Health Cloud Accreditation
Exposure to integration concepts and tools (e.g., REST/SOAP APIs, MuleSoft, Salesforce Connect) sufficient to participate in integration design discussions
Experience working across both functional configuration and technical development on the same engagement — comfort moving between both lanes
Familiarity with Life Sciences commercial processes (e.g., HCP engagement, field force, patient services) and how they map to Salesforce platform capabilities
Previous experience in a consulting or professional services environment, even at a junior level
Multi-shore delivery experience or comfort working across distributed teams and time zones
An active interest in growing toward the Solution Architect career path, evidenced by certification progress, internal contributions, or self-directed learning

Responsibilities

Support end-to-end solution design for Salesforce Life Sciences implementations, contributing to architecture decisions across functional configuration, data model, and integration under the guidance of a senior Solution Architect or Technical Architect.
Help translate business requirements into Salesforce solution options, participating in design sessions and requirement workshops with client stakeholders and internal delivery teams.
Act as a liaison between business stakeholders and technical team members, helping bridge the gap between what the business needs and what the platform can deliver.
Contribute to and maintain solution documentation including solution design documents (SDDs), data flow diagrams, and configuration workbooks.
Identify and flag design gaps, cross-workstream dependencies, and potential risks; escalate appropriately and contribute to resolution discussions.
Review configuration and development work to support adherence to Salesforce best practices and client-specific standards, with guidance from senior team members.
Support estimation and scoping activities during pursuit and early delivery phases, contributing to technical and functional sections of proposals.
Actively pursue Salesforce certifications relevant to the SA career path and contribute to practice development through documentation of lessons learned and reusable assets.