Salesforce Life Science Solution Architect

Accenture • Kirkland, WA

1d • Remote

About The Position

Accenture’s Salesforce Business Group is seeking a Salesforce Life Sciences Solution Architect at the Manager level. This role requires a blend of functional and technical expertise, translating business requirements into scalable Salesforce solutions and owning design decisions. The ideal candidate is energized by complexity, comfortable with ambiguity, and skilled at driving decisions. Accenture's Salesforce practice is one of the largest and most experienced globally, with deep domain knowledge in Life Sciences, focusing on modernizing commercial operations, improving patient engagement, and building growth platforms. They invest in continuous learning and specialization for their people.

Requirements

• Minimum of 6 years of progressive Salesforce delivery experience, with meaningful time spent in both functional and technical roles
• Experience as a Solution Architect or senior functional/technical lead on at least 2 full-lifecycle Salesforce implementations
• Experience with Salesforce Life Sciences Cloud (LSC), Health Cloud, or equivalent pharma/biotech CRM platforms and an understanding of how these clouds support commercial and patient-facing use cases
• Experience with Agile, hybrid, or scaled Agile delivery frameworks (e.g., Scrum, SAFe) and comfort adapting methodology to client context
• Experience with AI/ML tools and platforms (e.g., Salesforce Einstein, Agentforce, Microsoft Copilot, or generative AI tools) and an understanding of how AI capabilities can be applied to Life Sciences commercial solutions
• Experience supporting Life Sciences clients and/or the Life Sciences industry
• A Bachelor’s degree or equivalent (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years’ work experience)

Nice To Haves

• Salesforce certifications relevant to the SA role: Sales Cloud Consultant, Service Cloud Consultant, Platform App Builder, Health Cloud Accreditation, or Certified Application Architect
• Experience working across both ISV/AppExchange solutions common in Life Sciences (e.g., Veeva, IQVIA) and native Salesforce platforms
• Familiarity with integration patterns and middleware (e.g., MuleSoft, Salesforce Connect, REST/SOAP APIs) sufficient to make architecture tradeoffs
• Experience with Salesforce CPQ, Revenue Cloud, or other commercial platforms relevant to pharma/biotech go-to-market models
• Previous experience in a pre-sales or pursuit capacity, including solution design contributions to RFP responses or orals
• Consulting experience with a medium to large firm in a cloud or CRM-focused practice
• Multi-shore delivery experience and comfort working across time zones and distributed teams

Responsibilities

• Lead end-to-end solution design for Salesforce Life Sciences implementations, defining architecture across functional and technical dimensions including data model, integration patterns, security model, and platform configuration.
• Serve as the connective layer between functional requirements and technical delivery — translating business process design into implementable Salesforce solutions and ensuring alignment across workstreams.
• Own solution documentation including solution design documents (SDDs), architecture decision records, and data flow diagrams; ensure these remain current and are understood by the full delivery team.
• Facilitate design sessions, requirement workshops, and solution walkthroughs with client stakeholders and internal delivery teams.
• Identify and manage solution risks, design gaps, and cross-workstream dependencies; escalate issues proactively and drive to resolution.
• Guide and review configuration and development work to ensure adherence to Salesforce best practices, platform governance, and client-specific standards.
• Support estimation, scoping, and staffing conversations during pursuit and early delivery phases.
• Contribute to practice development including accelerators, methodology, and point-of-view content for the Life Sciences vertical.

Benefits

• Ongoing training
• Specialization paths
• Culture of continuous learning

What This Job Offers

• Job Type: Full-time
• Career Level: Manager