Salesforce IT Administrator

eStaffLLC • Austin, TX

1d • Hybrid

About The Position

We are seeking a Salesforce Technical Administrator (Current Salesforce Administrator Certification required) for a hybrid assignment (potentially 1 Day/wk. Onsite at Austin Client) performing advanced Salesforce administration, declarative configuration, and systems analysis supporting our client's enterprise Salesforce environment. This role administers multiple Salesforce orgs used by internal divisions and external-facing public programs, supports platform governance, DevOps release coordination, and security compliance, and translates business requirements into scalable declarative solutions. This position serves as both a technical administrator and functional analyst supporting enterprise initiatives such as AI-enabled workflows, legislative tracking, integrations, and multi-environment Salesforce operations. Work is performed with limited supervision and significant independent judgment.

Requirements

• Bachelor's degree or equivalent experience
• 6+ years of Salesforce administration experience
• 6+ years of Salesforce declarative configuration experience
• 5+ years business analysis / requirements gathering
• 4+ years enterprise security administration
• 4+ years release management using Copado or similar tools
• 3+ years integration support (REST/SOAP, MuleSoft, document workflows)
• 2+ years Agile project experience
• Current Salesforce Administrator Certification required

Nice To Haves

• Salesforce Business Analyst, App Builder, Data Cloud, or Agentforce certifications
• Government Cloud / Public Sector Solutions experience
• Accessibility compliance knowledge
• Public-sector or legislative systems experience

Responsibilities

• Administer Salesforce users, profiles, permission sets, licenses, and security across multiple orgs
• Configure Lightning pages, Dynamic Forms, custom objects, validation rules, and Salesforce Flows
• Support sandbox strategy, release coordination, and deployments using Copado
• Maintain governance standards for metadata, naming conventions, and access controls
• Support Salesforce Agentforce / Salesforce Einstein configuration including prompts, guardrails, and audit controls
• Coordinate with integration teams supporting MuleSoft, REST/SOAP services, DocuSign, and Microsoft SharePoint
• Develop reports, dashboards, and support data governance activities
• Conduct requirements gathering, document business processes, and support Agile delivery using Jira and Confluence

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees