Marketing Cloud Salesforce Consultant
About The Position
The Salesforce Consultant joins a growing New York-based Salesforce consulting partner and serves as both a business partner and technical resource to clients, working as an extension of their teams. The consultant works closely with clients to understand organizational processes and identify opportunities for improvement using a range of technology solutions. The role oversees client success through hands-on system development, relationship building, training, and technical support, while managing and executing project technical work. The consultant owns delivery across multiple concurrent Salesforce implementation projects, from planning through deployment. Responsibilities include gathering requirements, configuring Salesforce solutions, planning and executing data migrations, coordinating custom development, and training client administrators and end users. The consultant also supports project scoping, client relationships, status communications, documentation, and ongoing learning within the Salesforce ecosystem. The position is remote-first, with a 100% remote primary work environment and up to 10% travel. Hardware and software licenses are provided.
Requirements
- BS/BA degree from a nationally recognized university or equivalent work experience.
- At least 1 year of experience as a Salesforce Administrator or Consultant.
- At least 1 year of project management experience.
- Current Salesforce Admin Certification.
- Current Marketing Cloud Admin Certification.
- Customer-focused outlook.
- Strong organizational skills and ability to work independently, plan workloads, and meet commitments.
- Attention to detail and ability to prioritize and manage competing client demands.
- Learning agility and demonstrated ability to quickly master business and technical subject matter.
- Commitment to ongoing learning and professional development.
- Strong interpersonal, verbal, written communication, and presentation skills.
- Intimate knowledge of CRM and cloud-based enterprise solutions.
- Ability to translate practical business concepts into technical specifications.
- Ability to build rapport and gain the respect and cooperation of technology and business leaders.
- Strong analytical, evaluative, and problem-solving abilities.
Nice To Haves
- At least 3 years of experience as a Salesforce Administrator or Consultant.
- At least 3 years of experience with Salesforce Marketing Cloud.
- Current Salesforce Marketing Cloud Email Specialist Certification.
- Current Salesforce Sales Cloud, Service Cloud, and/or Nonprofit Cloud Certification.
- Financial Services and/or nonprofit industry experience.
Responsibilities
- Own delivery through the full implementation lifecycle across multiple simultaneous projects.
- Follow software design, development, and deployment best practices and standards.
- Develop migration and implementation plans that address clients’ tactical and strategic needs.
- Partner with sales to scope client projects and prepare statements of work based on estimated time and effort.
- Adapt existing methods and procedures to develop alternative solutions to moderately complex problems.
- Gather requirements from clients regarding business processes and data needs.
- Configure Salesforce products to meet project goals.
- Plan and execute migrations from legacy data systems to Salesforce.
- Investigate and implement third-party tools that integrate with Salesforce.
- Collaborate with the internal development team on custom code, including user stories, testing, and deployment.
- Design and deliver training for client administrators and end users.
- Manage client relationships through clear and timely communication.
- Participate in the company team culture and Salesforce ecosystem by maintaining certifications, contributing to the knowledge base, and/or producing technical marketing content.
- Stay informed about new and emerging Salesforce Cloud offerings.
- Follow organizational standards for communication and documentation.
- Deliver regular written and oral status reports.
- Perform other duties as assigned or required.
Benefits
- Hardware and software licenses will be provided.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
