Salesforce Health Cloud Developer – DoD Healthcare

Leidos

2d•$87,100 - $157,450

About The Position

Leidos is hiring an experienced Salesforce Health Cloud Developer for the Global Nurse Advice Line – Next Generation (GNAL-NG), a Defense Health Agency service providing 24/7 registered nurse triage, care advice, care coordination, and customer service to eligible Military Health System beneficiaries. GNAL-NG uses technology to connect patients with telehealth nurses and care coordinators, support appropriate care decisions, improve healthcare outcomes, and reduce total cost of care. The developer will design, develop, test, implement, and maintain enterprise healthcare applications supporting the Department of Defense and Defense Health Agency. The role develops new functionality, enhances existing capabilities, implements integrations, and provides Tier 3 technical support for a Salesforce Health Cloud environment supporting military healthcare operations. The position participates in the full software development lifecycle and collaborates with administrators, architects, business analysts, cybersecurity personnel, and program stakeholders to deliver secure, scalable, maintainable solutions for patient engagement, care coordination, referral management, appointment scheduling, and contact center operations. The employee must be able to obtain and maintain a Public Trust Security Clearance.

Requirements

Bachelor's degree in Computer Science, Software Engineering, Information Technology, Information Systems, or a related technical discipline and 4–8 years of relevant experience, or a master's degree with 2–6 years of relevant experience; equivalent experience may be considered under Leidos policies.
At least 2 years of hands-on Salesforce application development experience.
Experience developing Salesforce applications using Apex, Lightning Web Components, SOQL, Salesforce Flow, and Salesforce APIs.
Experience designing and implementing Salesforce custom objects, data relationships, application logic, and user interfaces.
Experience developing, consuming, and troubleshooting REST-based APIs and enterprise application integrations.
Experience writing Apex unit tests, troubleshooting software defects, and performing application debugging.
Experience with Git-based version control, Agile development, software testing, and application deployment processes.
Working knowledge of Salesforce security architecture, including permission sets, sharing rules, field-level security, and secure coding practices.
Ability to independently analyze and resolve complex technical issues and evaluate the impact of proposed application changes.
Strong analytical, problem-solving, technical documentation, and communication skills.
Ability to collaborate effectively with developers, administrators, architects, and other technical stakeholders.
Ability to meet applicable DoD/DHA personnel security and suitability requirements.
Must be able to obtain and maintain a Public Trust Security Clearance.

Nice To Haves

Salesforce Certified Platform Developer I or II.
Salesforce Platform App Builder certification.
Experience developing applications using Salesforce Health Cloud, Service Cloud, or Experience Cloud.
Experience developing applications in Salesforce Government Cloud Plus or Government Cloud Plus – Defense environments.
Experience supporting DoD, DHA, VA, or other federal healthcare programs.
Experience developing healthcare applications involving patient engagement, care coordination, referral management, case management, and contact center operations.
Familiarity with healthcare interoperability standards, including HL7 FHIR R4 and SMART on FHIR.
Experience integrating Salesforce with Oracle Health/Cerner Millennium or comparable electronic health record systems.
Experience with MuleSoft Anypoint Platform, Amazon Connect, Okta, or comparable enterprise technologies.
Familiarity with Salesforce OmniStudio, OmniScripts, Integration Procedures, and Data Mappers.
Experience with Salesforce DevOps tools, automated testing frameworks, and CI/CD pipelines.
Knowledge of HIPAA, FedRAMP, DoD RMF, and security requirements associated with DoD IL4/IL5 environments.
Experience supporting enterprise applications with scheduled software releases and formal configuration management processes.

Responsibilities

Design, develop, test, and maintain Salesforce Health Cloud application functionality using Apex, Lightning Web Components, Salesforce Flow, SOQL, and Salesforce APIs.
Develop features and enhancements supporting healthcare workflows, patient engagement, care coordination, case management, referral management, and contact center operations.
Configure and extend Salesforce capabilities using standard and custom objects, data relationships, business rules, automation, and user interfaces.
Develop reusable application components, Apex classes and triggers, asynchronous processes, and Lightning components.
Design, develop, and maintain integrations between Salesforce and external enterprise systems, potentially including EHR, MuleSoft, Amazon Connect, and identity management platforms.
Implement and troubleshoot REST/SOAP APIs, authentication, data transformations, error handling, and integration processes.
Support healthcare interoperability requirements, including HL7 FHIR R4 and SMART on FHIR, where applicable.
Develop and maintain Apex unit tests, automated test cases, and integration testing procedures.
Provide Tier 3 technical support, troubleshooting complex application defects, integration failures, and performance issues.
Perform root cause analysis and implement corrective actions for recurring software defects and production incidents.
Participate in Agile development, code reviews, CI/CD processes, release planning, and production deployments.
Collaborate with Salesforce administrators, developers, and QA personnel to ensure application changes are tested, documented, and successfully deployed.
Maintain technical documentation, application design specifications, integration diagrams, and deployment procedures.
Ensure application development follows applicable DoD/DHA cybersecurity, privacy, and system authorization requirements.