Salesforce Functional Consultant - Consumer Goods Cloud

Capgemini • New York, NY

22d • $101,140 - $182,624 • Remote

About The Position

We are seeking an experienced Salesforce Functional Consultant with strong expertise in Consumer Goods Cloud (CG Cloud) to drive end-to-end functional delivery across retail execution and field sales processes. The ideal candidate will bring deep domain knowledge in the CPG (Consumer Packaged Goods) industry and hands-on experience in translating business needs into scalable Salesforce solutions.

Requirements

• 6+ years of Salesforce functional consulting or delivery experience
• 2+ years of hands-on experience with Consumer Goods Cloud
• Strong understanding of CPG retail execution processes (route-to-market, merchandising, KPI scoring, compliance)
• Hands-on configuration experience within Salesforce CG Cloud capabilities
• Solid experience in Agile methodologies, including user story creation and backlog management
• Proven ability to lead stakeholder workshops and discovery sessions
• Strong analytical skills with the ability to convert business needs into functional solutions
• Familiarity with Salesforce data model, especially around retail execution and field sales

Nice To Haves

• Salesforce certifications such as: Salesforce Administrator, Sales Cloud / Service Cloud, Industry Cloud (Consumer Goods Cloud preferred)
• Experience working in CPG or retail domain projects
• Exposure to end-to-end Salesforce implementation lifecycle

Responsibilities

• Lead functional delivery for Salesforce solutions with a focus on Consumer Goods Cloud capabilities
• Collaborate with business stakeholders to gather requirements, conduct discovery sessions, and lead workshops
• Translate business requirements into functional designs, user stories, and Salesforce configurations
• Configure and implement core CG Cloud features including: Visit Plans, Action Plans, Task Templates, Surveys & Assessment Tasks
• Drive Agile processes, including backlog management, sprint planning, and user story refinement
• Support retail execution processes such as route-to-market, perfect store, merchandising, KPI tracking, and compliance
• Document business processes, functional specifications, and end-to-end use cases
• Collaborate closely with technical teams to ensure solution feasibility and architectural alignment
• Support UAT, regression testing, and release readiness activities
• Provide functional guidance and ensure high-quality solution delivery

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed