Salesforce Engineer

Cloud Brite Systems India Private Limited • Indianapolis, IN

7d • Hybrid

About The Position

Brite Systems Inc. is a U.S.-based, AI-led digital transformation company. Since 2006, we have helped government and nonprofit organizations modernize their technology, improve operations, and deliver better outcomes for the communities they serve. Headquartered in Indianapolis, Brite brings together expertise across Salesforce, AWS, MuleSoft, AI, and our proprietary Enlite Accelerator to solve complex challenges and create meaningful impact. At Brite, you’ll be part of a collaborative, people-first team where innovation, continuous learning, and meaningful work come together. We’re proud to be recognized among Indiana’s fastest-growing companies, named to the Inc. 5000 list of America’s fastest-growing private companies, and recognized as a Great Place to Work in Indiana for seven years. Join Brite to build innovative technology, grow your career, and make a difference.

Requirements

• Bachelor's degree in Computer Science, Information Systems, or equivalent experience.
• 4+ years of Salesforce development experience.
• Salesforce Platform Developer I certification required; Platform Developer II preferred.
• Experience with Service Cloud; Agentforce or AI-enabled service tooling experience a plus.
• Prior experience delivering in an Agile/Scrum environment.
• Government contracting experience with a professional services/consulting organization a plus.

Nice To Haves

• Agentforce or AI-enabled service tooling experience
• Government contracting experience with a professional services/consulting organization

Responsibilities

• Configure and develop Service Cloud and Agentforce Voice features per designs approved by the Salesforce Lead Engineer.
• Build and unit-test Salesforce components supporting contact-center and loan-servicing use cases.
• Support integration testing with MuleSoft flows connecting Salesforce to Snowflake and legacy systems.
• Participate in two-week sprint ceremonies, including planning, review, and retrospective.
• Document configuration and support user acceptance testing sessions with client stakeholders.
• Assist with release deployment and post-release support under the Lead Engineer's release management process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level