Process Forward Salesforce Engineer

Smbhd•Chicago, IL

17d•Hybrid

About The Position

SMBHD is a boutique Salesforce consulting firm focused on small and mid-market businesses. They are seeking engineers who excel in broad ownership, direct client interaction, and have the autonomy to shape solutions from initial discussions through to deployment. This role is ideal for individuals who want a short feedback loop between identifying a problem and solving it.

Requirements

5+ years delivering Salesforce solutions end-to-end, from requirements through go-live.
Strong Apex, Flow, LWC, and declarative configuration skills.
Experience leading client-facing discovery, requirements gathering, and stakeholder workshops.
REST/SOAP API design and integration experience.
3+ Salesforce certifications (Admin, PD1, App Builder, or relevant Cloud certs).
GIT and CI/CD experience.
Excellent communication skills for both technical and business audiences.
Bachelor's degree in CS, MIS, Business, or equivalent experience.

Nice To Haves

Hands-on experience with Agentforce, Einstein, or Salesforce AI products.
Prompt engineering or LLM application experience.
5+ Salesforce certifications.
Experience delivering end-user training and change management.
Background across multiple Salesforce clouds (Sales, Service, Communities, Marketing).

Responsibilities

Run discovery sessions and requirements workshops directly with client stakeholders, translating business problems into buildable solutions.
Design and deploy AI-powered workflows, agents, and automations on the Salesforce platform (Agentforce, Flow, Apex, LWC).
Architect integrations between Salesforce and client systems using REST/SOAP APIs and data pipelines.
Own data migrations from legacy systems into Salesforce.
Deliver end-user training and drive adoption to ensure clients effectively use the implemented solutions.
Work across 2-4 active projects with a pod, managing context-switching and keeping engagements progressing.
Contribute to SMBHD's delivery playbooks by sharing real-world patterns.
Support scoping and estimates as engagements develop.