Salesforce Engineer

Yoga Alliance • Arlington, VA

6d • $102,000 - $112,000 • Remote

About The Position

Yoga Alliance is seeking a Salesforce Engineer to join their team, reporting to the Director of Digital Experience. This newly created role will be responsible for strengthening and growing the Salesforce platform, which serves as the backbone for member services, including credentialing, membership, and communications. The Salesforce Engineer will partner with internal teams and an external implementation partner to ensure the platform's reliability and stability, manage daily requests, and contribute to the product roadmap. The role emphasizes a commitment to diversity, equity, inclusion, accessibility, and belonging, fostering a culture of collaboration and continuous learning.

Requirements

• 5+ years of hands-on Salesforce experience across administration and development.
• Salesforce Administrator certification.
• Salesforce Platform App Builder certification.
• Salesforce Platform Developer I certification.
• Strong command of the Salesforce security model: profiles, permission sets, sharing rules, and organizational-wide defaults.
• Hands-on experience with Experience Cloud, Service Cloud, or Marketing Cloud.
• Hands-on experience with declarative automation, especially Flow.
• Hands-on experience with source control and deployment tooling: Salesforce DX, Git, and CI/CD.
• Hands-on experience coordinating work with external implementation or development partners.
• Working proficiency in Apex, SOQL/SOSL, and Lightning Web Components.
• Familiarity with REST and SOAP API integrations.
• Strong written and verbal communication, including the ability to explain technical concepts to non-technical audiences.
• Strong project management skills with a proven track record of proactively managing expectations and ensuring consistent follow through and delivery.
• Demonstrated commitment to and experience advancing diversity, equity, inclusion, accessibility, and belonging in the workplace or community settings.
• Curious and proactively scans the horizon to stay abreast of technology, creative approaches, and novel ideas to experiment, test, and apply.
• Ability to travel as needed to Yoga Alliance’s Arlington, VA office to participate in organizational meetings, trainings and retreats.

Nice To Haves

• Salesforce Platform Developer II certification.
• Experience with credentialing or certification systems: renewals, application flows, and the underlying data model. Ideally at a membership organization, nonprofit, or association.
• Experience with data deduplication and data quality tooling within Salesforce.
• Familiarity with Agile or Scrum delivery.
• Experience coordinating work with external implementation or development partners.

Responsibilities

• Own incident response during renewals, launches, and peak periods, making time-sensitive calls and coordinating fixes with the external partner when needed.
• Manage users, profiles, permission sets, roles, and license assignments across the organization.
• Build and maintain declarative automation with Flow, validation rules, and approval processes.
• Configure objects, fields, page layouts, record types, and Lightning App pages.
• Build and maintain CRM and operational reports and dashboards: membership records, case volume, renewals, and internal team dashboards.
• Maintain data quality across records through deduplication, standardization, and ongoing hygiene.
• Work through the support and enhancement backlog, prioritizing the highest-impact tickets first.
• Write, test, and maintain Apex (triggers, classes, batch and scheduled jobs) where configuration alone is not enough.
• Build Lightning Web Components for custom interfaces.
• Build and configure member portal experiences on Experience Cloud within the product and UX direction set by the Director of Digital Experience.
• Support and maintain the platform's integrations over REST and SOAP APIs: Absorb LMS (SSO enrollment and completion sync), Stripe and Blackthorn payments, Marketing Cloud journey triggers, and Pendo.
• Write unit tests that meet Salesforce's 75% minimum, with higher coverage on business-critical logic.
• Run deployments and sandbox refreshes following the release schedule and environment strategy set by the Director of Digital Experience and the external implementation partner.
• Own user acceptance testing and post-launch stabilization across a launch-heavy roadmap, including participating in UAT cycles, triaging defects, and resolving the post-launch backlog after each release.
• Translate defined business requirements into technical designs and build specifications, advising stakeholders on feasibility, effort, and tradeoffs.
• Collaborate day-to-day with the external implementation partner on assigned development and release items, with the partner relationship and scoping staying with the Director of Digital Experience.
• Document configuration, customizations, and decisions so the org stays maintainable.
• Track Salesforce releases and adopt relevant features and best practices.

Benefits

• Comprehensive health insurance plan offerings that are 100% employer paid for employees and 65% paid for dependents
• Matching 401K plan
• Generous paid-leave program including parental leave and sabbatical leave
• Reimbursement for professional development opportunities
• Casual dress code

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed