Salesforce Engineer Manager
About The Position
The Senior Engineer is tasked with crafting leading-edge solutions for clients and is the driver of creative innovation in each project team of clients and consultants. This includes understanding best practices but also looking at other available technologies that may produce better outcomes and value for clients. With a deep understanding of core computer science fundamentals (data structures, algorithms, performance analysis, etc.) the Senior Engineer is always looking to make systems simpler, faster, and better. To ensure solid execution, the Senior Engineer is also integrating Quality Assurance (QA) throughout the stages of the project, both internally and with the client to avoid issues before they may arise. This role must also perform automated checks along with intuitive, manual testing; striving for a 100% deployment success rate.
Requirements
- Bachelor’s degree required
- Minimum 7 years work experience, with prior consulting experience desired
- Minimum 3-7 years of relevant Salesforce development experience
- Certified Salesforce Platform Developer (Dev 201) required
- Proven experience with AWS, GCP and/or Azure platforms, Heroku, MongoDB, and/or Google Firebase products
- Experience with MuleSoft, Marketing Cloud, and UI/UX design
- Demonstrated analytical capabilities with extreme attention to detail
- Desire to learn new systems and technical solutions
- Excellent verbal and written communication skills
- Proficient with all Microsoft Office Products and Google apps
- Ability to travel as needed
Nice To Haves
- Certified Salesforce Advanced Developer preferred
Responsibilities
- Review and analyze system specifications
- Identify one or more technical solutions to discuss with clients
- Create a solid technical solution based on best practices
- Collaborate with the team to design, develop and maintain all development
- Determine and coordinate time estimates and priorities
- Help troubleshoot/reproduce bugs and errors as well as execute test cases (manual or automated) based on business requirements and/or technical specifications. This includes post-release/post deployment testing and analysis of defects, bugs, or other configuration/inoperability issues with existing test cases (including regression testing.)
- Communicate to all internal stakeholders and log issues
- Acknowledge client issues immediately and respond to any client communications by established internal timelines
- Communicate directly with clients to identify core issue(s) and respond daily with progress updates on open tickets
- Document and communicate estimated timeframe and scope hours/cost for fixes
- Work with cross-functional teams to ensure quality through the system development life cycle while meeting all deadlines
- Collaborate with project team and engineers to develop effective strategies and test plans
- Develop and maintain a working knowledge, and documentation of deployment and version control methodologies
- Help manage and contribute to internal applications
- Communicate with engineering leadership on demo and client application setup time requirements
- Set up templated applications from the AppExchange with clients
- Work with sales team to design demo and implement environments (will not conduct demos)
Benefits
- comprehensive compensation and benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Senior
