Salesforce DevOps Engineer

CMT Services Inc•Adelphi, MD

About The Position

CMT Services Inc. is seeking an experienced Salesforce DevOps Engineer to support development, testing, and deployment by automating CI/CD pipelines, workflows, managing version control (e.g., Git), and maintaining data integrity within Salesforce environments. This role involves managing pipeline security and supporting end-to-end releases for multiple Salesforce orgs. The engineer will collaborate closely with cross-functional teams, including development, QA, and business stakeholders, to support and execute releases (weekly, 3-week, and project-based). Responsibilities include back-promoting changes across lower-level orgs to ensure environment synchronization, bridging development and IT operations for faster, safer releases using tools like Copado or Gearset, managing metadata, enforcing best practices, and ensuring environment synchronization. The role also includes mentoring project team members and ensuring the health of multiple Salesforce orgs.

Requirements

Proven experience of 5+ years with major IT Asset Management platforms and discovery tools.
Strong understanding of Salesforce architecture, including sandboxes, production environments, and metadata management.
Hands-on experience with release automation and integration tools (e.g., Copado, Jenkins, Git, Bitbucket, SFDX).
Proficiency in using version control systems (Git) and automation tools to ensure a streamlined, repeatable deployment process.
Familiarity with Agile and DevOps methodologies, and experience in managing releases in a fast paced, iterative development environment.
Detail-oriented and organized with the ability to manage multiple competing priorities and deadlines.
Proactive and self-motivated, with a strong sense of ownership and accountability.
Collaborative, team-oriented mindset with a passion for continuous improvement.
Ability to create and enforce robust DevOps policies, including version control, rollback strategies, and deployment schedules.
Strong communication and interpersonal skills, with the ability to engage stakeholders across different teams (technical, business, and executive).
Bachelor’s degree
5+ years of experience as a Salesforce DevOps Engineer or Developer.
Proven expertise in CI/CD pipeline management, experience with tools like Change set, Copado, AutoRABIT, Gearset, Ant Deployment, Azure Devops, and Jenkins
In-depth experience with Salesforce deployments, including change sets, ant migration, and Salesforce DX
Experience in Software Development Life Cycle (SDLC) methodologies
Experience in Agile methodology, working in 3-week sprints, daily scrums, etc.
Strong understanding of Salesforce best practices and functionality
Knowledge of Source-format approaches preferred
Advanced analytical and critical thinking skills with strong attention to detail
Salesforce Certifications: Salesforce Certified Administrator.
Copado Certifications: Copado Fundamentals I and II Certifications

Nice To Haves

Previous UMGC experience is a plus.
Salesforce Certifications: Salesforce Certified Developer, Salesforce Certified Platform App Builder, Salesforce Certified Platform Developer
Copado Certifications: Copado Extension Builder, Copado AI Certification
UMGC or USM prior experience preferred.

Responsibilities

Own and optimize the CI/CD pipeline for Salesforce development, leveraging tools such as Copado to enable efficient, automated, and reliable deployment processes.
Design, configure, and maintain deployment pipelines to promote metadata and code across Salesforce environments, maximizing automation and ensuring consistency throughout the release lifecycle.
Manage branching strategies, commit code changes, and oversee merge processes using platforms such as GitHub, ensuring code integrity, traceability, and effective team collaboration.
Maintain synchronization across development, testing (sandbox), and production environments, including data seeding activities. Support sandbox refresh processes and collaborate with Release Engineers to ensure environment readiness and stability.
Design and implement pipeline workflows that enforce controlled access and proper segregation of duties. Conduct monthly release audits to identify and validate any unauthorized changes outside of managed pipelines.
Continuously automate and enhance release processes to improve deployment efficiency, reduce conflicts, and increase overall reliability.
Own end-to-end Salesforce release planning, coordination, and execution across multiple environments for the assigned projects. Communicate release activities with stakeholders, including developers, QA teams, operations, and business owners, ensuring alignment and transparency.
Manage deployments of Apex code, Lightning components, and configuration changes across environments. Handle merge conflicts and troubleshoot deployment failures to ensure smooth releases.
Identify potential risks, perform pre-deployment validations, and develop robust rollback strategies to minimize impact on production environments.
Ensure all changes are accurately back-promoted to lower-level Salesforce orgs to maintain consistency, integrity, and alignment across environments.
Work closely with developers, administrators, and QA teams to coordinate releases, resolve blockers, and support testing cycles.
Monitor deployment success, troubleshoot errors, maintain audit trails, and ensure compliance.
Implement and manage robust data backup solutions and oversee data migration activities to safeguard critical business information.