Salesforce Developer

Momentive Software

10d

About The Position

We are looking for a passionate and skilled Salesforce Developer with hands-on experience in Salesforce Service Cloud and Experience Cloud. This is a fantastic opportunity to work on high-impact projects with a global team, leveraging the latest Salesforce technologies to deliver scalable and efficient solutions.

Requirements

3+ years of hands-on Salesforce development experience, including Apex, Visualforce, Lightning Web Components (LWC), and SOQL/SOSL
Proven experience implementing and customizing Service Cloud, including Case Management, Omni-Channel routing, Knowledge, Entitlements/Milestones, and CTI/telephony integrations
Proven experience building and configuring Experience Cloud (Community Cloud) sites, including template selection, custom Lightning components, page layouts, and sharing/security models for external users
Strong understanding of Salesforce data model, security architecture (profiles, permission sets, sharing rules, roles) and how these apply differently to internal vs. external (community) users
Experience with DevOps version control tools like Copado, Gearset, Flosum
Familiarity with Salesforce DevOps best practices, including sandbox management and change set/metadata deployment strategies
Experience with Service Cloud Voice, Live Agent/Chat, or Digital Engagement channels is a plus
Salesforce Certified Platform Developer I/II
Service Cloud Consultant and/or Experience Cloud Consultant

Nice To Haves

Salesforce Certified Administrator or Advanced Administrator

Responsibilities

Design, develop, and deploy customized Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, and Flows.
Configure and maintain Service Cloud features including Case Management, Omni-Channel, Entitlements, Milestones, and Knowledge to support SLA compliance.
Build and maintain Experience Cloud sites, managing community user experiences, page layouts, and sharing rules for external/partner/customer users.
Collaborate with cross-functional teams including business analysts, architects, and QA to deliver high-quality solutions.
Participate in code reviews, unit testing, and deployment activities.
Troubleshoot and resolve technical issues related to Salesforce and third-party integrations.
Support data migration activities including data mapping, cleansing, and transformation using tools like Data Loader, Workbench, or ETL platforms (e.g., Informatica, MuleSoft).
Partner with support/customer service leadership and product team to translate business requirements into scalable Service Cloud and community solutions.
Work in an Agile/Scrum environment, participating in daily stand-ups, sprint planning, retrospectives, and delivering user stories on time.