Salesforce Developer - Agentforce (Salesforce AI-driven solutions and automation)

Delan Associates, Inc • Alpharetta, GA

2d • Onsite

About The Position

We are seeking a skilled Salesforce Developer with strong expertise in the Salesforce platform and hands-on experience with Agentforce (Salesforce AI-driven solutions and automation). The candidate will be responsible for building scalable CRM solutions, leveraging AI capabilities, and enhancing customer and agent experiences through intelligent automation.

Requirements

• Overall 5+ years of Salesforce development experience.
• Strong hands-on experience in Apex, LWC, Visualforce & Salesforce Flows & automation tools
• Proven experience with Agentforce / Salesforce AI / Einstein AI
• Experience working with Service Cloud (case management, omni-channel, automation)
• Strong understanding of data modeling, sharing rules, and security architecture
• Experience in Salesforce integrations
• Familiarity with version control and CI/CD tools (Copado, Gearset, etc.)

Nice To Haves

• Experience in Financial Services / Fintech domain
• Knowledge of Omni-Channel routing, Service Console, and CRM analytics
• Salesforce Certifications, Platform Developer I/II
• AI / Einstein / Agentforce certifications (preferred)
• Experience with Salesforce Data Cloud or AI-based automation
• Exposure to chatbots, conversational AI, and virtual agent solutions
• Prior experience in Agile/Scrum environments

Responsibilities

• Design, develop, and implement solutions on Salesforce (Sales Cloud, Service Cloud, Experience Cloud)
• Build and optimize Agentforce AI solutions, including virtual agents, automation flows, and intelligent service processes.
• Develop custom components using (Apex, Triggers, SOQL/SOSL, Lightning Web Components (LWC) / Aura)
• Configure and manage Flows, Process Builder, and workflow automation
• Integrate Salesforce with external systems via REST/SOAP APIs
• Leverage Einstein AI / Agentforce capabilities to improve business processes and customer engagement
• Collaborate with stakeholders to gather requirements and deliver scalable solutions
• Perform code reviews, troubleshoot issues, and optimize performance
• Ensure adherence to Salesforce best practices, governance, and security standards

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed