Salesforce Developer
Ivy Tech Community College•Indianapolis, IN
•$110,000 - $120,000•Hybrid
About The Position
Under the direction of the Assistant Vice President of CRM Operations, this position provides architecture and development support for the College’s Salesforce platform. This role also supports technologies that integrate with Salesforce and align with the vision, mission, and strategic priorities of the College.
Requirements
- Bachelor’s degree in a related field.
- Minimum of two (2) years of Salesforce CRM development experience.
- Strong understanding of Apex, Visualforce, HTML, CSS, and related programming technologies.
- Experience with DevOps release management.
- Understanding Agile and delivery and project management frameworks, methodologies, and practices.
- Demonstrated ability to meet deadlines while effectively managing and prioritizing multiple requests with a positive, solution-oriented approach.
- Demonstrated creative and analytical thinking with strong problem-solving capabilities.
- Exceptional verbal and written communication skills, including active listening skills.
- Demonstrated commitment to fostering an inclusive environment that reflects the diversity of students and employees and ensures all individuals feel respected and valued.
Nice To Haves
- Familiarity with Higher Education Data Architecture, Education Cloud, and Agentforce Education is preferred.
- Salesforce Platform Developer certification is preferred.
Responsibilities
- Support a multi-org Salesforce CRM environment utilizing Education Architecture (EDA and/or Education Cloud) and Sales Cloud technologies.
- Develop and maintain Salesforce functionality, including business enhancements, user account maintenance, activities and events, workflows, data structures, integrations, and other routine platform tasks.
- Perform technical evaluations and implementation of new development requests, including technical assessments supporting platform roadmap planning.
- Support the definition of complex application development, administration, and programming standards, while collaborating with technical teams to validate business requirements and ensure appropriate consideration of security, scalability, and platform limits.
- Assist in overseeing Salesforce release management processes, ensuring proper utilization of DevOps deployment tools.
- Support Salesforce CRM data feeds, integrations, and associated technologies that support end users.
- Develop Apex classes and triggers, as well as Visualforce components, based on business and technical requirements to extend Salesforce functionality.
- Perform custom user interface development, including Visualforce pages, Lightning Pages, Aura Components, and Lightning Web Components.
- Adhere to Salesforce development standards and practices, maintain technical documentation, and develop and maintain test classes for all custom development.
- All responsibilities must be performed in compliance with the Family Educational Rights and Privacy Act (FERPA), applicable regulatory requirements, and established professional standards.
Benefits
- Multiple medical plan options paired with a Health Savings Account with a generous employer contribution
- Dental plan with no-cost preventive services and coverage for orthodontia
- Vision plan with low-cost exams and allowances for glasses or contact lenses
- Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
- Wellness program with opportunities to earn $250 in Wellness Rewards
- Flexible Spending Accounts for healthcare (limited purpose) and dependent care
- 10% employer retirement contribution, fully vested after two years
- Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage
- Short-term and long-term disability benefits
- Fee remission for employees, spouses, and dependent children
- Tuition assistance for undergraduate, graduate, and doctoral programs
- Paid professional development opportunities
- Generous paid time off, including vacation, sick leave, holidays, and winter recess
- Flexible work arrangements where available
- Paid childbirth recovery leave (8 weeks)
- Paid parental leave (4 weeks)
- Eligibility for Public Service Loan Forgiveness
- Additional discounts on gym memberships, transportation, and various retail services
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
