Salesforce Developer

Guidehouse•San Antonio, TX

22h•Hybrid

About The Position

This role serves as a hands-on technical resource for Salesforce production issues, including defects, data integrity problems, automation failures, permissions issues, and integration errors. The developer will analyze and troubleshoot issues across Salesforce configuration and custom code, including Apex, Flows, Lightning components, and integrations. A key responsibility is performing root-cause analysis (RCA) by reviewing logs, debug output, data models, automation logic, and integration behavior. The role involves implementing fixes using configuration or code changes, following established development standards and change control processes, and validating fixes in lower environments before supporting controlled deployment to production. Clear technical documentation of issues, root causes, and implemented resolutions is required. The developer will also partner with Business Analysts and stakeholders to communicate impacts, timelines, and resolution outcomes. In addition to production support, the role includes developing incremental enhancements based on well-defined user stories and acceptance criteria. This involves collaborating with Business Analysts and Solution Architects to refine technical approaches that align with existing platform patterns and implementing enhancements using Salesforce best practices to minimize risk to production stability. The developer will support unit testing, system testing, and UAT by resolving defects and refining solutions based on feedback, and will assist in managing a small, steady enhancement backlog alongside production support responsibilities. Ensuring all development work adheres to established SDLC, release management, security, and auditability standards, especially in public-sector or regulated environments, is crucial. The role also involves identifying recurring issues and contributing to long-term fixes that reduce technical debt and operational overhead, supporting the evaluation of Salesforce seasonal releases by identifying potential technical impacts and required mitigations, and promoting platform reliability, maintainability, and performance through disciplined development practices.

Requirements

Bachelor's degree (Relevant experience may be substituted for formal education or advanced degree)
Minimum of THREE (3) years of professional experience
U.S. Citizenship is contractually required.
Ability to commute to or work from the San Antonio Guidehouse office.
Must be able to OBTAIN and MAINTAIN a Federal or DoD "SECRET" security clearance; candidates must obtain an approved adjudication of clearance prior to onboarding with Guidehouse.
Strong experience with Salesforce core functionality (Sales Cloud, Service Cloud, or custom applications).

Nice To Haves

Experience with declarative automation such as Flow, validation rules, and approval processes.
Strong analytical skills for data review, reporting, and issue analysis.
Demonstrated experience working in break/fix or managed services environments, including ticket-based support.
Ability to clearly document business processes, requirements, and functional designs.
Strong communication skills with the ability to translate between technical and non-technical audiences.
Experience supporting public-sector Salesforce implementations or regulated environments.
Familiarity with Salesforce integrations and the ability to analyze integration-related issues (no development required).
Salesforce Business Analyst, Administrator, or Advanced Administrator certification.
Experience working in Agile or hybrid-Agile delivery models.
Prior experience supporting government clients, audits, or compliance-driven programs.

Responsibilities

Serve as a hands-on technical resource for Salesforce production issues, including defects, data integrity problems, automation failures, permissions issues, and integration errors.
Analyze and troubleshoot issues across Salesforce configuration and custom code, including Apex, Flows, Lightning components, and integrations.
Perform root-cause analysis (RCA) by reviewing logs, debug output, data models, automation logic, and integration behavior.
Implement fixes using configuration or code changes, following established development standards and change control processes.
Validate fixes in lower environments and support controlled deployment to production.
Provide clear technical documentation of issues, root causes, and implemented resolutions.
Partner with Business Analysts and stakeholders to communicate impacts, timelines, and resolution outcomes.
Develop incremental enhancements based on well-defined user stories and acceptance criteria.
Collaborate with Business Analysts and Solution Architects to refine technical approaches that align with existing platform patterns.
Implement enhancements using Salesforce best practices, minimizing risk to production stability.
Support unit testing, system testing, and UAT by resolving defects and refining solutions based on feedback.
Assist in managing a small, steady enhancement backlog alongside production support responsibilities.
Ensure all development work adheres to established SDLC, release management, security, and auditability standards—especially in public-sector or regulated environments.
Identify recurring issues and contribute to long-term fixes that reduce technical debt and operational overhead.
Support evaluation of Salesforce seasonal releases by identifying potential technical impacts and required mitigations.
Promote platform reliability, maintainability, and performance through disciplined development practices.

Benefits

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend