Salesforce Developer with AWS Connect

Cb•Atlanta, GA

6d•Remote

About The Position

We are seeking a skilled Salesforce Developer with expertise in AWS Connect to design, develop, and deploy custom solutions on the Salesforce platform. This role involves building and maintaining integrations between Salesforce and Amazon Connect, configuring AWS services, and implementing Service Cloud Voice or similar CTI integrations. The ideal candidate will collaborate with stakeholders to translate requirements into technical solutions, perform code reviews, and troubleshoot issues across the Salesforce-AWS stack.

Requirements

5–6 years of Salesforce development experience (Apex, LWC, triggers, integrations).
Demonstrated hands-on experience with AWS Connect / Amazon Connect.
Experience with Service Cloud and contact center implementations.
Strong understanding of REST/SOAP APIs and integration patterns.
Familiarity with AWS Lambda and core AWS services.
Salesforce Platform Developer I certification (or equivalent experience).

Nice To Haves

Salesforce Platform Developer II and/or Service Cloud Consultant certifications.
Experience with Service Cloud Voice.
Based in or near Atlanta, GA (not a hard requirement).

Responsibilities

Design, develop, and deploy custom solutions on the Salesforce platform using Apex, Lightning Web Components (LWC), SOQL, and Flows.
Build and maintain integrations between Salesforce and Amazon Connect, including CTI/softphone, call routing, IVR, and contact flows.
Configure Amazon Connect contact flows, Lambda functions, and related AWS services (Lex, S3, DynamoDB, Kinesis as needed).
Implement and optimize Salesforce Service Cloud Voice or comparable CTI integrations.
Collaborate with business stakeholders to translate requirements into scalable technical solutions.
Perform code reviews, unit testing, and ensure adherence to Salesforce best practices and governor limits.
Troubleshoot and resolve integration and performance issues across the Salesforce–AWS stack.