SalesForce Data Analyst
About The Position
We're Concentrix, an intelligent transformation partner that is solution-focused, tech-powered, and intelligence-fueled. As a global technology and services leader, we power the world's best brands today and into the future. Our Technical Products and Services team integrates digital engineering, creativity, and human behavior understanding to unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world, providing market-leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients, achieving our vision. Our gamechangers have devoted their careers to ensuring every relationship is exceptional, and we are proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year. Join us and be part of this journey towards greater opportunities and brighter futures.
Requirements
- Proficient in Outlook, specifically Microsoft Excel.
- Proficient in Salesforce.com (SFDC) (SF User Experience Required, no Dev skills needed).
- Analytically minded.
- Critical-thinker.
- Attention-to-Detail.
- Cross-Functional Collaboration.
- Communication Skillset.
Nice To Haves
- Strong cross-functional collaboration skills.
- Relationship building.
- Strategic thinking.
- Clear and effective communication.
- Leadership abilities.
- Proactive problem-solving approach.
Responsibilities
- Assist when there are compensation discrepancies that need to be looked into, which could result from territory changes, employee changes/turnover, or human errors.
- Provide support in adjusting B2B rep quotas when documented and approved.
- Assist with reporting, data validation, and issue resolution.
- Perform data analysis and data validation.
- Document processes.
- Handle account assignments in the compensation tool and SFDC.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Comprehensive employee assistance program
- 401(k) retirement plan
- Paid time off and holidays
- Paid learning days
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
