Digital CRM Consultant

HEXAWARE • United States,

3d • Hybrid

About The Position

We are seeking an experienced Salesforce CPQ & Revenue Cloud Business Analyst to drive transformation across Lead-to-Quote, Quote-to-Cash (Q2C), Revenue Lifecycle Management, Pricing, Contracting, and Billing processes. The ideal candidate will work closely with business stakeholders, sales operations, finance, and technical teams to define business requirements, optimize revenue operations, and enable scalable Salesforce-based solutions. The candidate should possess strong domain expertise in Salesforce CPQ / Revenue Cloud, subscription models, pricing strategies, product catalog management, and enterprise quote-to-cash processes.

Requirements

• 5-10+ years overall experience
• 3+ years in Salesforce CPQ / Revenue Cloud
• Strong domain expertise in Salesforce CPQ / Revenue Cloud, subscription models, pricing strategies, product catalog management, and enterprise quote-to-cash processes.

Responsibilities

• Collaborate with business stakeholders across Sales, Finance, RevOps, Customer Success, and Operations to gather and document requirements.
• Lead workshops to understand current-state processes and define future-state business capabilities.
• Translate business requirements into functional specifications, user stories, acceptance criteria, and process flows.
• Act as liaison between business users, architects, developers, QA, and implementation partners.
• Analyze and design solutions for: Product catalog and product hierarchy, Bundles, nested bundles, and product configuration, Pricing models, discounting, approvals, and guided selling, Quote generation and quote lifecycle, Contracting and renewals, Subscription and usage-based business models, Amendments, ramp deals, co-terming, and renewals, Revenue lifecycle processes.
• Support implementation and enhancement of Salesforce Revenue Cloud capabilities.
• Define business rules for pricing, promotions, entitlements, and commercial structures.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed