Salesforce Consultant

Cherokee Federal•United States,

1d•$100,000 - $140,000

About The Position

We’re seeking a highly motivated and Salesforce-certified Salesforce Consultant to join our team supporting a USCIS initiative. This role involves close collaboration with clients to gather business requirements, document process flows, and deliver tailored Salesforce solutions through design, configuration, testing, and deployment.

Requirements

Must be a US Citizen.
Must pass pre-employment qualifications of Cherokee Federal.
Salesforce Certified Administrator
Platform App Builder
One or more Consultant-level certifications (Sales, Service, Experience, or Marketing Cloud) required.
4 years of hands-on Salesforce consulting or implementation experience; minimum 7 years of overall professional experience.
Strong business analysis skills; lead client discovery, requirements definition, user stories, and acceptance criteria.
Advanced proficiency with Salesforce automation, especially Flow; experience designing production-grade UI in Lightning and Experience Cloud.
Track record delivering complex, multi-stakeholder Salesforce programs.
Familiarity with integrations and APIs; capable of guiding technical integration approaches.
Bachelor’s degree required.
Eligible to obtain and maintain a Government Public Trust Clearance; U.S. citizenship required.
Experience with Agile software development methodologies.
At least 4 years building Salesforce business process models, writing acceptance criteria, and designing user interfaces for production systems.
Must pass pre-employment qualifications of Cherokee Federal

Nice To Haves

Additional certifications preferred: Advanced Administrator, Marketing Cloud, OmniStudio, and PSS.

Responsibilities

Lead end-to-end Salesforce implementations across Public Sector Solutions (PSS), Service Cloud, Sales Cloud, Marketing Cloud, and Nonprofit Cloud.
Provide technical and functional leadership to cross-functional project teams; mentor junior consultants and contribute to internal best practices, accelerators, and solution frameworks.
Design and implement automation using Flow, Approval Processes, Einstein features, and other declarative tools; optimize business processes to reduce manual work and improve operational efficiency.
Ensure automation is scalable, maintainable, and aligned with governance and compliance standards.
Partner with stakeholders to validate designs via prototypes and iterative feedback cycles.
Facilitate discovery sessions and stakeholder workshops to capture business, functional, and technical requirements; translate needs into solution designs, user stories, and implementation roadmaps.
Serve as a strategic advisor on Salesforce platform capabilities, architecture, and optimization opportunities.
Design scalable data and security models, and automation frameworks aligned to federal requirements.
Configure and customize Salesforce using declarative tools and best-practice architecture patterns.
Performs other job-related duties as assigned
Performs other duties as may be assigned.

Benefits

Up to a 6% 401(k) company match to help you build long-term financial security
Paid time off as part of our comprehensive benefits package, so you have the flexibility to rest, recharge, and enjoy what matters most
Medical, dental, and vision insurance, plus prescription drug coverage
Basic life and AD&D insurance, with supplemental life options
Short-term and long-term disability coverage
Paid holidays
Employee Assistance Program (EAP)
Flexible Spending Account (FSA) and Health Savings Account (HSA) options
Professional development, training, and certification support
Voluntary benefits including accident, critical illness, and identity theft protection