Salesforce Consultant and Solution Architect
About The Position
Crowe is seeking a Salesforce Consultant and Solutions Architect to join their project team. This role involves bridging the gap between business needs and technical solutions, working directly with clients to understand requirements, design and configure Salesforce solutions, and support implementation. The position requires hands-on building, client-facing consulting, and application of industry best practices. The role is focused on direct project delivery and leadership, rather than portfolio leadership or primary people management. Consulting at Crowe is a dynamic field focused on solving client problems and serving core markets through innovative solutions. As technology and AI evolve, Crowe looks for curious, adaptable, and eager-to-learn individuals. Consultants are expected to develop both technical and transferable skills, think critically, and leverage technology to address business challenges. Continuous learning, collaboration, and exploring AI capabilities to enhance efficiency and client outcomes are key aspects of this role. Management roles within Crowe involve leading teams, guiding project execution, and deepening client relationships, with expectations to contribute to account planning, identify value-add opportunities, and ensure high-quality delivery. Success is driven by a growth mindset, strong communication, advanced critical thinking, and confidence in navigating new challenges.
Requirements
- Demonstrated hands-on competency with Salesforce core products, including experience configuring and building solutions in Sales Cloud and/or Service Cloud
- Salesforce Administrator, Platform App Builder, or Consultant certification and a minimum of 4+ years of experience working on the Salesforce platform
- Recent hands-on experience configuring, testing, and deploying production Salesforce solutions
- Experience working across the end-to-end implementation lifecycle, from discovery and solution design through build, testing, deployment, and support
- Experience providing business, operational, and technical consulting to client stakeholders and translating requirements into workable platform solutions
- Detail-oriented, enthusiastic self-starter who can work independently and collaboratively, guide less-experienced team members, and remain actively involved in day-to-day solution delivery
- Strong written and verbal communication skills, with the ability to work cross-functionally and communicate effectively with client and prospect stakeholders at different levels of an organization
- Ability to manage and deliver multiple project workstreams or priorities at the same time while meeting quality and timeline expectations
- Ability to log time daily for client and project reporting needs
- Positive, solutions-oriented approach and outlook
- Ability to work and thrive in a fast-paced, high-growth, innovative environment
- This position requires a minimum of 20% travel. Candidates throughout the United States may be considered, including those who are not located near a Crowe office
- Salesforce certifications or specializations beyond the core platform are required
- Bachelor's degree
Nice To Haves
- Hands-on experience with Salesforce Flow, Agentforce, Data360, security and sharing, data modeling, reports and dashboards, integrations, and/or data migration is highly desired
Responsibilities
- Participate in pre-sales discovery; document business, functional, and technical requirements; and help translate the proposed solution into a clear Scope of Work
- Partner with Practice Directors, Solution Architects, and Project Managers to estimate implementation effort and identify the skills needed to deliver sold Scopes of Work
- Work directly with internal and client stakeholders to capture business needs, define requirements, and map current and future-state business processes
- Design and configure scalable Salesforce solutions that meet business needs, using standard platform capabilities and industry best practices
- Own assigned implementation workstreams as a hands-on builder, configuring solutions directly while collaborating with Solution Architects, Project Managers, Analysts, and Developers
- Facilitate discovery sessions, solution workshops, project kickoffs, demonstrations, and client status discussions for assigned workstreams
- Build and maintain declarative automation, data models, security and sharing configurations, reports, dashboards, and other platform components
- Support integrations, data migration, troubleshooting, and issue resolution in partnership with technical team members
- Create and execute test plans, perform functional and system testing, support user acceptance testing, and provide quality assurance for completed work
- Document solution designs and configurations, deliver end-user training as needed, and take ownership of assigned deliverables through deployment and post-launch support
Benefits
- Comprehensive total rewards package
- Career Coach to guide career goals and aspirations
- Inclusive culture that values diversity
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
