Salesforce Solution Architect

Pierce WashingtonMill Valley, CA
Remote

About The Position

Pierce Washington is a Total Commerce Company specializing in transforming the quote-to-cash process for clients. We are creating a next-generation Total Commerce Company and aim to own the Total Commerce category. Our Salesforce Practice focuses on delivering Salesforce Revenue Cloud solutions to clients in the High Tech and Manufacturing industries. We are looking for an experienced functional Solution Architect to join our growing Salesforce Practice and work on exciting projects with a great team. This is a 100% remote position.

Requirements

  • 6+ years of Salesforce industry experience in a consulting capacity working with the Sales Cloud and/or Service Cloud.
  • Proven understanding of the software development lifecycle.
  • 3+ years of hands-on experience with Salesforce CPQ (required).
  • Prior experience as a Solution Architect or similar role on 4+ quote-to-cash CPQ projects that were at least 6 months in duration and included integrations with ERP systems.
  • Complete understanding of data models, product/pricing master data management and standard ERP integration reference architecture.
  • Hands-on declarative configuration expertise implementing products and price books, price rules, flows, advanced approvals, discounting, quoting, invoicing, and amendment and renewal processes.
  • Working knowledge of custom development concepts such as flows, lightning components, apex, triggers and web services.
  • Excellent client-facing written and oral communications skills.
  • Experienced in project management theories, practices, and methods including Agile.
  • Bachelor’s degree in business, computer science, or engineering.
  • Active Salesforce certifications or ability to achieve relevant certifications upon hire within first several months.
  • Required Salesforce certifications: Administrator, CPQ Specialist.

Nice To Haves

  • 3+ years of hands-on experience with Salesforce Billing (preferred) and Experience Cloud (preferred).
  • Experience in the High Tech or Manufacturing industries highly desired.
  • Preferred Salesforce certifications: Billing Specialist Superbadge, Advanced Billing Specialist Superbadge, Sales Cloud Consultant, Service Cloud Consultant, Experience Cloud Consultant, Platform App Builder, MuleSoft Certified Developer.
  • Experienced with Visio, JIRA, Prodly, Copado, or similar tools desirable.
  • Understanding of complementary CPQ applications such as Logik.io, DigitalRoute, DocuSign CLM, Conga Contracts, Xactly, Zilliant, PROS, and Avalara Tax.

Responsibilities

  • Design and deliver quote-to-cash (Q2C) automation solutions using the Salesforce Revenue Cloud, from Q2C process discovery through implementation.
  • Provide functional guidance to clients and consultants on the project team.
  • Operate in a client-facing capacity to gather, synthesize, and translate business requirements into well-architected solutions that deliver Salesforce Revenue Cloud best practices.
  • Lead discovery workshops to gather, define, and document current and future state business processes and functional requirements.
  • Lead high-level integration discussions and design workshops, creating architecture diagrams for technical and business stakeholders.
  • Develop robust, scalable, and flexible solutions through architectural designs, prototypes, and proof-of-concepts.
  • Demonstrate solution functionality to client stakeholders.
  • Act as the overall solution owner during the implementation phase, ensuring project scope and outcomes are on track.
  • Conduct solution architecture reviews with project team members.
  • Serve as the functional lead and coach team members on declarative configurations and customizations.
  • Provide hands-on assistance when necessary.
  • Demonstrate a strong understanding of Salesforce Revenue Cloud capabilities, communicating limitations and best practices.
  • Develop and present solution options to clients, evaluating pros and cons of declarative configuration versus code.
  • Provide detailed level of effort estimates for proposed solutions.
  • Articulate the benefits and risks to a solution’s feasibility and functionality.
  • Leverage the Logik.io solution for complex configuration requirements and collaborate with the Logik.io Center of Excellence team.
  • Follow and understand new Salesforce product and technical capabilities.
  • Assist in interviewing candidates.
  • Work remotely with up to 25% travel required based on client needs.

Benefits

  • Competitive compensation package
  • Health, vision, dental, life & disability insurance
  • Flexible, collaborative work environment with a commitment to work life balance
  • Work anywhere, with full remote and hybrid options depending on location
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