Salesforce COE Leader - Life Sciences

Capgemini • Bridgewater, NJ

11d • $165,520 - $265,200

About The Position

The Salesforce COE Leader will lead Capgemini’s Salesforce work for its Life Sciences portfolio, driving pre-sales pursuits end to end and providing delivery oversight across active Life Sciences engagements. The role owns the client-facing solution narrative, the technical integrity of proposed work, and the quality of delivered solutions, balancing bookings objectives with billable delivery oversight.

The leader will guide solutioning, architecture, estimation, and proposal development; work with sales teams to develop and shape opportunities; and translate client needs into Salesforce solutions. They will govern delivery quality and risk, ensure teams execute in line with sold scope and estimates, mentor architects and leads, and grow Capgemini’s Life Sciences Salesforce capability. The role also involves developing reusable assets, sector thought leadership, and current expertise in the Salesforce Life Sciences product roadmap.

The role is open to candidates from the listed locations: Boston, Massachusetts; Chicago, Illinois; Atlanta, Georgia; or Dallas, Texas. The posted base compensation range is $165,520–$265,200. The position may also be eligible for variable incentives, bonuses, or commissions. Capgemini states that its benefits for regular, full-time employees may include paid time off and holidays, medical, dental, and vision coverage, retirement savings plans, life and disability insurance, employee assistance programs, and other locally available benefits.

Requirements

• 10+ years in the Salesforce ecosystem in consulting or delivery roles.
• Deep Life Sciences industry experience in pharma, biotech, and/or medical devices.
• Proven solution architecture across relevant clouds: Health Cloud / Life Sciences Cloud, Sales Cloud, Service Cloud, and Data Cloud.
• Demonstrated pre-sales leadership, including RFPs, proposals, estimation, and client-facing solutioning.
• Delivery leadership at program scale, including governance, quality assurance, and risk management.
• Working knowledge of regulated environments, including GxP, 21 CFR Part 11, and computer system validation (CSV).
• Active Salesforce certifications in the Application and/or System Architect track.
• Strong executive communication and ability to lead discussions with senior client stakeholders.

Nice To Haves

• Veeva experience, including Veeva-to-Salesforce migration or coexistence.
• Agentforce and applied AI on the Salesforce platform.
• Data Cloud architecture, including zero-copy, federation, and harmonization.
• MuleSoft or enterprise integration design.
• Salesforce Life Sciences industry credentials or accreditations.

Responsibilities

• Lead solutioning, architecture, and estimation for Life Sciences pursuits.
• Own the technical and solution narrative across RFP responses, proposals, and oral presentations.
• Partner with sales teams on pipeline development, qualification, and deal shaping.
• Build statements of work, delivery approaches, and staffing models that are accurate and deliverable.
• Run client discovery workshops and advisory sessions, translating business needs into Salesforce solutions.
• Develop and maintain Salesforce seller relationships in Life Sciences to advance pursuits.
• Provide architectural governance and quality assurance across Life Sciences engagements.
• Serve as a senior escalation point for delivery, risk, and solution integrity.
• Validate that delivery teams execute against the sold solution, scope, and estimate.
• Mentor delivery architects and leads, and resolve cross-engagement technical issues.
• Build reusable assets, accelerators, and methodologies tailored to Life Sciences.
• Develop sector points of view and thought leadership.
• Grow Life Sciences capability through recruiting, mentoring, and capability planning.
• Maintain current expertise across the Salesforce Life Sciences product roadmap.

Benefits

• Paid time off, including vacation of 12–25 days depending on employee grade, company-paid holidays, personal days, and sick leave.
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada).
• Retirement savings plans, such as 401(k) in the U.S. or RRSP in Canada.
• Life and disability insurance.
• Employee assistance programs.
• Other benefits as provided by local policy and eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed