Salesforce COE Leader - Life Sciences

Capgemini • Burlington, MA

7d • $165,520 - $265,200

About The Position

The Salesforce COE Leader for Life Sciences leads Salesforce solutioning and architecture for the Life Sciences portfolio, drives pre-sales pursuits end to end, and provides delivery oversight across active engagements. The role owns the client-facing solution narrative, the technical integrity of sold solutions, and the quality of delivery, balancing bookings priorities with billable delivery oversight.

The leader partners with sales teams and clients to shape opportunities, conduct discovery, develop proposals and statements of work, and establish deliverable delivery approaches and staffing models. Across engagements, the role provides architectural governance, quality assurance, risk escalation, and technical guidance. It also develops reusable Life Sciences assets and thought leadership, grows the sector capability through recruiting and mentoring, and maintains expertise in the Salesforce Life Sciences product roadmap.

Requirements

• At least 10 years in the Salesforce ecosystem in consulting or delivery roles.
• Deep Life Sciences industry experience in pharma, biotech, and/or medical devices.
• Proven solution architecture across relevant clouds, including Health Cloud / Life Sciences Cloud, Sales Cloud, Service Cloud, and Data Cloud.
• Demonstrated pre-sales leadership, including RFPs, proposals, estimation, and client-facing solutioning.
• Delivery leadership at program scale, including governance, quality assurance, and risk management.
• Working knowledge of regulated environments, including GxP, 21 CFR Part 11, and computer system validation (CSV).
• Active Salesforce certifications in the Application and/or System Architect track.
• Strong executive communication skills and ability to lead discussions with senior client stakeholders.

Nice To Haves

• Veeva experience, including Veeva-to-Salesforce migration or coexistence.
• Agentforce and applied AI on the Salesforce platform.
• Data Cloud architecture, including zero-copy, federation, and harmonization.
• MuleSoft or enterprise integration design.
• Salesforce Life Sciences industry credentials or accreditations.

Responsibilities

• Lead solutioning, architecture, and estimation for Life Sciences pursuits.
• Own the technical and solution narrative across RFP responses, proposals, and oral presentations.
• Partner with sales teams on pipeline development, qualification, and deal shaping.
• Build statements of work, delivery approaches, and staffing models that are accurate and deliverable.
• Run client discovery workshops and advisory sessions, translating business needs into Salesforce solutions.
• Develop and maintain Salesforce seller relationships in Life Sciences to advance pursuits.
• Provide architectural governance and quality assurance across Life Sciences engagements.
• Serve as the senior escalation point for delivery, risk, and solution integrity.
• Validate that delivery teams execute against the sold solution, scope, and estimate.
• Mentor delivery architects and leads, and resolve cross-engagement technical issues.
• Build reusable assets, accelerators, and methodologies tailored to Life Sciences.
• Develop sector points of view and thought leadership.
• Grow Life Sciences capability through recruiting, mentoring, and capability planning.
• Maintain current expertise across the Salesforce Life Sciences product roadmap.

Benefits

• Paid time off based on employee grade, including 12–25 vacation days depending on grade, company-paid holidays, personal days, and sick leave.
• Medical coverage.
• Dental coverage.
• Vision coverage.
• Retirement savings plans, such as a 401(k) in the U.S. or RRSP in Canada.
• Life insurance.
• Disability insurance.
• Employee assistance programs.
• Other benefits as provided by local policy and eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed