Sr. Salesforce Business Systems Analyst

IntuitiveSunnyvale, CA

About The Position

This role is for a Sr. Salesforce Business Systems Analyst at Intuitive, a global leader in robotic-assisted surgery. The company is focused on making surgery smarter, safer, and more human through innovative technologies. The analyst will be responsible for leading end-to-end project implementations, translating business requirements into Salesforce solutions, and collaborating with various stakeholders. The position requires a data-driven approach, strong tracking and reporting capabilities, and the ability to drive systems-related project execution in partnership with IT. The role also involves leading User Acceptance Testing (UAT) planning and execution, and partnering with IT and System Administrator teams for go-live support.

Requirements

  • 8+ years’ experience working within Salesforce CRM in a Business Analyst role
  • Strong implementation experience in Salesforce Platform
  • Hands-on configuration experience on Salesforce Platform
  • Bachelor’s degree in business, computer science or related field
  • Proficient in Microsoft Office Suite including Excel, Word & PowerPoint
  • Understanding of systems analysis
  • Excellent written and verbal communication skills
  • Ability to multi-task and perform effectively in a fast-paced environment
  • Able to work independently and consider cross-functional and downstream impacts with close attention to detail
  • Ability to think proactively and identify solutions to drive business needs
  • Strong orientation of latest AI productivity tools

Nice To Haves

  • Systems Analyst or Consulting experience preferred
  • Process workflows experience
  • Business analysis experience
  • Large Enterprise Project execution experience

Responsibilities

  • Lead Project implementations end to end from design to launch, with technical solution ownership and awareness
  • Translate business requirements into well designed Salesforce solutions that best leverage the platform
  • Work with wide spectrum of stakeholders, up and down with flexible working styles
  • Data-driven decision maker with strong tracking and reporting capabilities
  • Lead design sessions, designing solutions that are aligned with the business objectives
  • Engagement with System and Process experts to help identify solutions to business pain points
  • Hands-on implementation experience on Enterprise Platforms
  • Drive systems-related project execution in direct partnership with IT (system administrators and development scrum teams)
  • Measure and document business results achieved through solution implementation
  • Lead UAT business planning, execution, and go live
  • Partner with project stakeholders, IT, and System Administrator teams to prepare for Go-Live and post-go live support

Benefits

  • Market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity.
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