Salesforce Business Analyst

Sprezzatura Management ConsultingArlington, VA
Remote

About The Position

We are seeking a Salesforce Business Analyst to join our team supporting our OMEGA program. In this role you will bring a blend of technical understanding, process knowledge, and communication skills. This is an excellent opportunity for someone who is passionate about cybersecurity and compliance and protecting our Veterans’ data.

Requirements

  • Bachelor’s degree in business, information systems, or related field
  • 5+ years of experience in technical writing or business analysis, with at least 3 years focused on Salesforce
  • Salesforce certification is required (e.g., Salesforce Administrator, Advanced Administrator, Business Analyst, or Platform App Builder)
  • Strong understanding of Salesforce platform capabilities, limitations, and best practices
  • Excellent communication, stakeholder management, and problem-solving skills

Nice To Haves

  • Background working with the Department of Veterans Affairs and/or other government agencies preferred

Responsibilities

  • Write clear, testable user stories with acceptance criteria
  • Develop and document processes and workflows
  • Produce clear written communication explaining technical concepts to non-technical audiences
  • Apply best practices and agile methodologies to enhance project workflows and efficiency
  • Foster collaboration and accountability among project team members, ensuring a high-performance culture

Benefits

  • Medical, Dental, and Vision
  • Health Saving Account (when enrolled in eligible plan) with Company contribution
  • Company paid Life, Accidental Death, Short-term & Long-term Disability
  • Voluntary Accident, Hospital Indemnity, & Critical Care Insurance
  • Voluntary Medical & Dependent Care Flexible Spending Accounts
  • Accrued Paid Time Off & Company Paid Holidays
  • 401(k) Retirement Plan with Company match
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