Business Analyst - Salesforce

Fidelity CanadaToronto, ON
Hybrid

About The Position

As a Business Analyst for Fidelity Canada within the IS Department, you will be assigned cross organizational projects/Stories and responsible for business requirements elicitation, analysis, and documentation. You will assist with the project scope estimation, planning, requirements phasing/prioritization and weigh in on the preferred methodological approach. You will act as the intermediary and liaison between the business units and IS teams, translating business and technical (system) requirements accordingly. Additionally, you will support the Development and QA teams through the design and testing phases of the requirements as well as coordinating Business Readiness activities for the business where applicable.

Requirements

  • Completed College degree (3-year program) or equivalent work experience
  • 1+ years of related Business Analyst experience within the financial industry
  • Experience working with the Software Development Lifecycle (SDLC)
  • Analyzing requirements
  • Liaising with business and technical stakeholders
  • Leading requirement elicitation working sessions
  • Developing and presenting recommendations / solutions to business partners and senior management
  • Familiarity with BABOK methodology and Business Analysis Best Practices
  • Superior communication skills, both oral and written
  • Strong analytical skills
  • Self-management, time governance, and multitasking skills
  • Comfortable conducting meetings
  • Strong interpersonal skills

Nice To Haves

  • Salesforce or similar CRM software experience is an asset
  • Working within an Agile framework/on a Scrum team is an asset
  • IIBA or Business Analysis certification, CSM & CSPO is an asset

Responsibilities

  • Business Analysis Planning & Monitoring
  • Elicitation, Collaboration, Analysis & Design
  • Consultation, Business Support & Readiness
  • Testing

Benefits

  • Flexible hybrid schedule
  • Competitive annual salary range of $60,000 to $100,000 CAD
  • Performance Bonus
  • RRSP Contribution (after 6 months of employment, no employee matching required)
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