Salesforce Architect (CRM Analytics)

NikSoft Systems Corp. • ,

2d

About The Position

Successful candidates will lead the architecture, design, and implementation of enterprise-scale Salesforce and CRM Analytics solutions. The Salesforce Architect will collaborate with senior executives, enterprise architects, and business stakeholders to translate complex data requirements into scalable, high-performance solutions within an agile environment. You will provide technical leadership to developers, along with hands-on development support. An understanding of DoD and government security standards and policies are needed to ensure all deployed changes are highly secure and available.

Requirements

• 10+ years of hands-on Salesforce platform experience
• Advanced reporting & dashboard design using native Salesforce analytics features
• Deep Service Cloud expertise (case management, knowledge base setup, entitlements, SLAs)
• Strong Experience Cloud configuration for authenticated and guest users, including page variations, audience targeting, and custom navigation
• Declarative automation mastery (Flow, Assignment Rules, Escalation Rules, Approval Processes)
• Robust security model design (profiles, permission sets, sharing rules, role hierarchy, guest user access configuration)
• Strong technical and programming skills
• CRM Analytics datasets, lenses, and dashboards via the Wave API and related AnalyticsDataset and AnalyticsDashboard objects in Apex for analytics-driven functionality
• Apex Classes, Triggers, and Test Classes for advanced business logic
• SOQL & SOSL for optimized and selective queries, including handling of large data volumes
• Lightning Web Components (LWC) for custom UI and front-end interactivity in both internal and Experience Cloud contexts
• Strong JavaScript and ES6+ skills for building complex client-side functionality
• Custom REST/SOAP API development and integration using Apex callouts
• Consumption and processing of external data via HTTP callouts, Named Credentials, and authentication protocols (OAuth 2.0, JWT)
• Integration with external systems via Platform Events, Change Data Capture, and Streaming API
• Batch Apex & Queueable Apex for asynchronous and large-scale processing
• Git for version control and deployment workflows
• Advanced data modeling (custom objects, fields, relationships) aligned to business requirements
• Lightning App Builder and record page customization for both internal and Experience Cloud use cases
• Dynamic forms and visibility rules for context-sensitive layouts
• Salesforce CMS setup and management for Experience Cloud content
• Declarative integrations with External Objects and Flow HTTP callouts
• Data migration via Data Loader, Data Import Wizard, and scripted Apex ETL
• Participate in requirements refinement and translate into technical configurations or prototypes
• Document technical and configuration decisions for maintainability
• Support UAT and perform technical regression testing before deployments
• BS degree in Information Technology or another related technical discipline
• US Citizen
• Able to complete government's background investigation

Nice To Haves

• Certification as a Salesforce Architect

Responsibilities

• Lead the architecture, design, and implementation of enterprise-scale Salesforce and CRM Analytics solutions.
• Collaborate with senior executives, enterprise architects, and business stakeholders to translate complex data requirements into scalable, high-performance solutions within an agile environment.
• Provide technical leadership to developers, along with hands-on development support.
• Ensure all deployed changes are highly secure and available, understanding DoD and government security standards and policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior