Salesforce Architect

Flywire • Boston, MA

2d • $118,000 - $145,000 • Hybrid

About The Position

We, at Flywire, are looking for a Salesforce Architect, ideally with a background in FinTech. Primarily you will be the technical strategist for our salesforce exosystem. You will be responsible for designing scalable, high-performing solutions that integrate seamlessly with our existing tech stack. Your goal is to ensure that our CRM isn't just a database, but a sophisticated engine driving business growth and operational efficiencies. You will be responsible for configuration, and optimization of our Salesforce ecosystem. As a Salesforce subject matter expert, you will be integral in the integration of applications and ensuring that the value of the system is maximized. You will be partnering closely with cross-functional leaders to provide technical expertise, lead system enhancements, and ensure that every employee and stakeholder can interact with the CRM system efficiently and securely.

Requirements

• Bachelor’s degree in Information Systems, Finance, HR, or a related field.
• 10+ years of experience in developing on Salesforce Sales Cloud, Service Cloud and CPQ platforms.
• 3+ years in an Architect capacity.
• Experience with Einstein/Agentforce, and a proven track record of delivering complex enterprise projects.
• Certification as a Salesforce Certified Application Architect.
• Mastery of apex, lightning web components, flow and the Salesforce data model with deep understanding of event driven architecture, REST/SOAP APIs, OAuth and asynchronous processing.
• Strong communication skills, with the ability to translate complex technical requirements into business-friendly language.
• A solid track record of developing in complex Salesforce environments, including business process configuration, security, and reporting.
• Data-driven decision-maker with experience in automation and an understanding of the interactions between people, processes, and systems.
• Excellent organizational skills and experience working in Agile environments, with the ability to pivot quickly when business strategies change.
• Ability to work with XML, Java and Web Service based integrations.
• Experience with Agile Methodologies.
• Strong Problem-solving abilities and work independently and in a team-oriented, collaborative environment.

Nice To Haves

• Strong background in DEVOPS tools like Own, Copado, Gearset, or AWS Developer Tools.
• Salesforce Agentforce Certified professional with experience implementing AI-driven automation and Agentforce capabilities within Salesforce ecosystems.
• Experience with FinTech.

Responsibilities

• Lead the architectural design of end-to-end solutions focusing on scalability, security and the clicks not code philosophy where appropriate.
• Analyze business requirements to determine if they should be solved with configuration or third-party tools.
• Design the data model, defining identity and access management and sharing data sharing is set up appropriately.
• Establish and enforce coding standards deployment process (CI/CD), and data integrity protocols.
• Design integration strategy and manage complex integrations between Salesforce and third-party systems using middleware like Workato, Mulesoft or Boomi.
• Translate complex technical requirements into actual business insights for leadership and department heads.
• Build organizational buy-in for new solutions, ensuring that it aligns to stakeholders needs, while ensuring scalability.
• Plan work with product owners and stakeholders to prioritize features and maintain a long-term technical roadmap for the platform.
• Provide guidance and code reviews for Salesforce developers and administrators to ensure best practices are followed.
• Establish a culture of continuous improvement by actively evaluating new Salesforce features, including Agentforce, AI to enhance business efficiency.
• Develop guidelines and documentation.
• Provide high-tier technical support to ensure the successful adoption of system changes and best practices.

Benefits

• Competitive compensation
• Employee Stock Purchase Plan (ESPP)
• Competitive time off, including Digital Disconnect and FlyBetter Days to volunteer in a cause you believe in.
• Work with brilliant people globally
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers, OneFlywire Career Mobility)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior