Salesforce Application Engineering Manager

GFiber•Austin, TX

About The Position

At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we’re growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong. GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet. The application window will be open until at least August 2nd, 2026 . This opportunity will remain online based on business needs which may be before or after the specified date. Role Description The Salesforce Application Engineering Manager is a direct leader who bridges technical architecture with people management. You will be responsible for the technical direction, development, and delivery of our BSS functions (CPQ, Order Management, billing, Reporting) on the enterprise Salesforce platform. This involves fostering a high-performing and collaborative engineering environment, mentoring team members, and driving the adoption of modern software development best practices within the Salesforce ecosystem. You will work closely with Product Managers, Solution Architects, and business stakeholders to translate complex requirements into robust and scalable technical solutions that align with the long-term business roadmap.

Requirements

Bachelor’s degree in Computer Science, Electrical Engineering, a related field, or equivalent practical experience.
10 years of experience in the Salesforce development ecosystem (CPQ, Order Management) with at least 5-7 years in a formal leadership or people management role.
Experience in managing and building fast changing web apps, and managing high volume, real time APIs with high traffic.
Experience in the Salesforce platform with project management acumen, including the ability to accurately estimate scope, deconstruct complex problems into manageable deliverables, and adapt effectively to evolving requirements.

Nice To Haves

Experience in development and management roles in Telecom/ISP industry
Experience in Google cloud environment
Experience in Google cloud, Apigee, Zuora - Billing, Zuora - Revenue
Ability to multi-task, and can quickly switch context and be able to work on multiple projects.

Responsibilities

Lead and mentor a high-performing team of Salesforce Developers and Engineers, focusing on career development, technical growth, and day-to-day delivery execution.
Drive the architectural vision and technical roadmap for the BSS functions on the Salesforce platform and its integrated applications, prioritizing scalability, security, and performance.
Collaborate with Product Management, business analysts, and cross-functional stakeholders to translate complex business needs into prioritized, scalable technical solutions.
Oversee the design, development, and deployment of complex programmatic Salesforce solutions and integrations with other enterprise systems (e.g., ERP, Billing).