Salesforce Administrator
About The Position
XiFin is seeking a Salesforce Administrator to serve as a key owner of our Salesforce platform, supporting both internal teams and external stakeholders through system optimization, configuration, and continuous enhancement. This role is critical in ensuring Salesforce is effectively aligned to business needs across sales, marketing, customer operations, and service delivery functions. In addition to core administration responsibilities, this role will contribute to hands-on development and customization efforts, including building automation, workflows, and lightweight custom solutions using Salesforce development tools. The ideal candidate combines strong Salesforce administration expertise with the ability to extend platform capabilities through configuration and light development. This role requires close cross-functional partnership to gather requirements, translate business needs into system solutions, and ensure Salesforce is scalable, reliable, and optimized for adoption and performance. Depending on depth of experience, you may be hired as a Salesforce Administrator or Senior Salesforce Administrator.
Requirements
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field, or equivalent experience
- 3+ years of hands-on Salesforce administration experience in a production environment
- Experience with Salesforce configuration including user setup, roles, profiles, permission sets, sharing rules, and security model
- Experience building Salesforce reports, dashboards, and data models
- Experience with Salesforce Flow and automation tools
- Exposure to Salesforce development concepts including Apex, Lightning Web Components, or Visualforce (preferred but not required)
- Experience supporting Salesforce releases, deployments, and change management processes
- Familiarity with relational databases and SQL concepts
- Experience working with cloud-based SaaS platforms and CRM ecosystems
- Experience gathering requirements and translating business needs into system configurations and enhancements
- Experience working in Agile or iterative delivery environments
Responsibilities
- Own day-to-day Salesforce administration, including user management, configuration, and system maintenance
- Configure and optimize Salesforce architecture including roles, profiles, sharing rules, workflows, and permission structures
- Build and maintain automation using Salesforce Flow and related tools to improve business efficiency
- Develop custom solutions and enhancements using Apex, Lightning Web Components, Visualforce (as needed), and declarative tools
- Design and maintain dashboards, reports, and analytics to support operational and executive decision-making
- Partner with cross-functional teams (sales, marketing, customer operations, and IT) to gather requirements and translate them into scalable Salesforce solutions
- Support end-to-end testing efforts including unit testing, integration testing, and UAT for new features and releases
- Manage deployment activities using Salesforce release tools and DevOps processes
- Maintain system integrity through proactive monitoring, troubleshooting, and performance optimization
- Support training, documentation, and onboarding to drive Salesforce adoption across the organization
- Evaluate and implement Salesforce releases and new features to enhance platform capabilities
Benefits
- Comprehensive health benefits including medical, dental, vision, and telehealth
- 401(k) with company match and personalized financial coaching
- Health Savings Account (HSA) with company contributions
- Wellness incentives that reward preventative healthcare activities
- Tuition assistance to support your education and growth
- Flexible time off and company-paid holidays
- Social and community-building events across our locations
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
