Salesforce Administrator

Discovery Life Sciences • Huntsville, AL

30d • Onsite

About The Position

Discovery Life Sciences (Discovery) is a leading provider of highly characterized human biospecimens and cellular starting materials to advance cell and gene therapy and precision medicine programs for cancer, infectious disease, and other complex conditions. We routinely manage hundreds of studies and expertly test thousands of biospecimens simultaneously. Leading biopharma, diagnostic and academic institutions trust us to quickly deliver high-quality biospecimens and reliable, reproducible biomarker data, so they can outpace their competition and push the leading edge of innovation using our Science at your Service TM business model. Position Summary: Discovery is looking for a talented and passionate Salesforce Administrator to join our dynamic team. As a Salesforce Administrator, you will provide administrative and technical support for our Salesforce.com ecosystem. This role combines hands-on technical support with opportunities for professional development and growth. We offer an exciting and collaborative work environment where you can unleash your creativity and make a real impact.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field; or equivalent combination of education and experience
• 2-5 years of experience in technical support and/or systems administration
• 1-3 years of experience with Salesforce.com as an administrator or power user
• Basic understanding of Salesforce.com functionality and best practices
• Proficiency with Microsoft Office products, particularly Excel
• Exposure to Salesforce security settings, profiles, and permission sets
• Basic data management skills including imports, exports, and data quality
• Willingness to learn Flow Builder, DevOps, Agent Force and modern Salesforce features
• Strong attention to detail and organizational skills
• Good verbal and written communication skills
• Ability to follow established processes and procedures
• Self-motivated with eagerness to learn and develop technical skills

Nice To Haves

• Salesforce.com Admin (ADM201) certification preferred or willingness to obtain within first year

Responsibilities

• Handle all basic administrative functions including user account maintenance, reports and dashboards, and other routine tasks
• Manage complex user permissions and profiles
• Create and customize objects, workflows, record types, page layouts, fields (including advanced formulas and lookups), apps, tabs, profiles, security, and approval processes
• Perform quality testing and validation of standard and custom environments
• Create and develop automation within Salesforce
• Manage Salesforce.com data feeds and other integrations
• Work with Salesforce Administration team to establish suitable processes to support administrative, development, and change management activities
• Assist in training of new users, and grow the Salesforce.com skill set across the organization
• Work independently with members of the user community to define and document development

Benefits

• Competitive salary and benefits package options, including a free dental, vision package, life insurance, and disability coverage which start on your first day of employment.
• This role is also eligible to earn performance-based incentive compensation, which may include cash bonus(es).â These incentives are discretionary.
• 401(k) match program which starts on your first day of employment.
• Time away from work (Generous vacation and paid time off, paid parental leave, paid family leave, etc.).
• Professional development opportunities and reimbursement for relevant certifications and tuition.
• Collaborative and inclusive work environment that values diversity.
• Team-building activities and social events.
• Employee Referral Program and Colleague Recognition Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level