Salesforce Administrator - Contract - Remote
About The Position
We are seeking an experienced Salesforce Administrator to support the daily administration, enhancement, integration, and maintenance of an enterprise Salesforce environment. This role will play a key part in supporting business operations by managing Salesforce configurations, user administration, workflow monitoring, sandbox environments, and external system integrations. The ideal candidate will have strong hands-on Salesforce administration experience along with knowledge of integrations involving AWS Connect, ServiceNow, and Azure Active Directory (Azure AD). The role also requires experience supporting authentication, security, and Single Sign-On (SSO) solutions within Salesforce environments.
Requirements
- Salesforce Certified Administrator certification (or equivalent Salesforce Administration certification)
- 5+ years of experience as a Salesforce Administrator with strong expertise in day-to-day Salesforce administration and maintenance
- Experience managing Salesforce users, profiles, roles, permission sets, and security settings
- Strong experience with Salesforce workflows, automation processes, and troubleshooting
- Experience with Salesforce sandbox management and environment administration
- Strong understanding of Salesforce security and access management best practices
- Excellent problem-solving, analytical, and troubleshooting abilities
- Strong written and verbal communication skills
Nice To Haves
- Experience creating and managing Salesforce sandbox environments
- Experience promoting code changes and deployments between Salesforce environments
- Familiarity with external integrations including AWS Connect, ServiceNow, and Azure AD
- Experience configuring and supporting Single Sign-On (SSO) and Identity Provider integrations
- Knowledge of enterprise application integration and data synchronization practices
Responsibilities
- Manage Salesforce user accounts, profiles, permission sets, and access controls
- Create, modify, deactivate, and maintain users following security and governance best practices
- Configure and manage Salesforce sandbox environments for development, testing, and QA purposes
- Collaborate with development teams to promote code changes and updates across Salesforce environments
- Monitor workflow queues, automation processes, and system performance to ensure operational efficiency
- Troubleshoot and resolve workflow, automation, and system-related issues
- Support and maintain integrations with external platforms including AWS Connect, ServiceNow, and Azure AD
- Configure and maintain identity provider integrations with a strong focus on Azure AD and Single Sign-On (SSO) functionality
- Ensure secure authentication and access management across integrated systems
- Maintain Salesforce configurations, customizations, workflows, and documentation
- Provide end-user support, troubleshooting, and training as needed
- Collaborate with technical and business teams to support operational improvements and system enhancements
- Ensure compliance with organizational security standards and governance policies
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
