Salesforce Administrator

Rockstar • Atlanta, GA

3d • Hybrid

About The Position

Rockstar is recruiting for a dedicated, service-driven company that uses technology to solve critical, real-world problems in the senior living industry. Our client is focused on ensuring that every person in a senior living community is known, protected, and connected. They replace outdated paper logs with a digital greeting that fosters safety and a true sense of belonging, providing calm clarity for families and staff while keeping human connection at the heart of care.
The company is looking for a Salesforce Administrator to lead the ongoing development and support of its Salesforce environments. It is looking for a motivated individual who excels in a fast-paced, results-driven environment. It needs a self-starter who will be responsible for the execution of configuration, support, and improvement of its Salesforce instance.
This individual will work closely with subject matter experts and stakeholders across every department. This individual will be responsible for identifying, developing, and executing best practices.
As the Salesforce administrator, one will be doing part support, part solutioning, and part project management to bring projects through from start to completion. This person will be responsible for architecting, developing, testing, and deploying changes. This role will also be responsible for deployments from the staging environment into production.

Requirements

• Bachelor’s degree required.
• Minimum 1-year experience as a Salesforce.com administrator.
• Strong understanding of Salesforce tools and best practices, including understanding of page layout customization, overall UX, and permissions.
• Good communication skills, both verbal and written.
• Ability to work alone and be a self-starter.
• Strong work ethic with a team-player mentality.

Nice To Haves

• Sales Cloud and Service Cloud certifications preferred.
• Previous experience with VisualForce and APEX code not required, but preferred.

Responsibilities

• Support and optimize the Salesforce instance, ensuring the testing and live environments stay consistent and reliable.
• Manage administrative tasks such as user management, user profiles, roles, custom objects, page layout changes, custom fields, flows, etc.
• Design end-to-end integrations and solve problems creatively using standard functionality to simplify the user experience.
• Enhance and automate the user experience, utilizing flows, validation rules, reports and dashboards.
• Troubleshooting day-to-day issues with the end users.
• Stay up to date with software releases and new functionality through continued education.
• Document all processes, policies, training, and training collateral.
• Keep end users up to date on all Salesforce changes through continued training sessions, when applicable, and training collateral.

Benefits

• Competitive benefits package includes employer sponsored medical, dental, vision, life, and disability insurance options.
• 401(k) program with company matching.
• Paid Time Off and Holidays.
• Employee Education programs available.
• A purpose-driven and encouraging work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level