Salesforce Adminstrator

CoverMyMeds•Columbus, OH

About The Position

The Salesforce Administrator is responsible for managing and optimizing the Salesforce system to ensure its effective use across the organization. This role involves tasks such as creating and managing user accounts, configuring Salesforce tools, automating processes, and maintaining the overall health of the Salesforce environment. The Salesforce Administrator will work closely with stakeholders to understand business requirements and customize the system accordingly. A key focus of this role is on system upgrades, training staff, and ensuring that all users are fully equipped to leverage Salesforce's capabilities. By streamlining processes and maximizing the value of Salesforce, this position plays a pivotal role in enhancing organizational efficiency. Success in this role is measured by system uptime, user adoption, and the successful implementation of new features that align with business objectives.

Requirements

3+ years of experience in Salesforce administration and configuration of Sales Cloud.
Salesforce Administrator certification required.
3+ years of experience in Salesforce administration and configuration of Sales Cloud.
Knowledge of data management best practices (cleansing, deduplication, migration).
Strong problem-solving skills and ability to develop creative solutions.
Excellent communication skills with ability to collaborate across teams.
Ability to work independently and prioritize tasks effectively.
Experience in large enterprise environments preferred.

Nice To Haves

CLM Experience (Ironclad/Conga Apttus) and/or Salesforce CPQ Experience a plus.
JIRA/Agile experience is a plus.
Agentforce experience is a plus.

Responsibilities

Manage and maintain Salesforce, including user management, permission sets, permission set groups, and security settings (including sharing rules).
Configure page layouts, record types, and apps to optimize user experience.
Use declarative tools (Formulas, Flows, Email Alerts, Validation Rules) to automate business processes.
Implement solutions to improve functionality and usability of the platform.
Perform regular data cleaning, deduplication, and imports.
Maintain data quality standards and assist with small-scale data migrations.
Build and maintain reports and dashboards to provide actionable insights.
Conduct unit and integration testing; assist with user acceptance testing.
Train and support users on Salesforce best practices and adoption.
Stay current with Salesforce releases and recommend enhancements.
Proactively monitor system performance and address issues impacting usability or data accuracy.