Salesforce Administrator

The Coleman Group, Inc.•Annapolis, MD

6d•$93,400 - $108,000•Hybrid

About The Position

The Salesforce administrator will work with a prestigious organization’s Salesforce project team to gather requirements and configure the Salesforce application based on business needs. The individual must be comfortable communicating and presenting to technical and non-technical audiences. Must complete CompTia Security+ certification within 180 days of employment and to obtain and maintain a security clearance. Duties include: Creating and managing users, profiles, roles, and permission sets in Salesforce Performing system implementation, configuration, and tuning Managing Salesforce objects and processes for the organization Developing reports, dashboards, and processes to continuously monitor data quality and integrity Utilize extensive knowledge of Salesforce Administration Other duties as assigned

Requirements

AA degree required/bachelor's degree preferred
Extensive knowledge of Salesforce Administration
At least 2 years of experience with Apex, Visualforce, and API development
At least 2 years of Salesforce Admin experience
At least 1 year of development experience working with Salesforce Lightning interface including Lightning components, controllers, and apps
Experience developing software with the Salesforce platform including triggers, workflows, validations, approvals, Apex classes, Visualforce pages and Lightning components
Demonstrated understanding and experience with Salesforce.com architecture and API
Understanding of software development life cycle (SDLC)
Able to obtain and maintain a security clearance
Minimum two years of experience as a Salesforce.com administrator.
Proven ability to design and implement new processes and facilitate user adoption.
Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity.
Strong understanding of Salesforce best practices and functionality.
Strong data management abilities.
A documented history of successfully driving projects to completion.
A demonstrated ability to understand and articulate complex requirements.
Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards.
Creative and analytical thinker with strong problem-solving skills.
Must demonstrate excellent verbal and written communication skills.
Must demonstrate ability to communicate effectively at all levels of the organization.
Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
Ability to assess the impact of new requirements on Salesforce and all upstream and downstream applications, systems and processes.
Must be a US Citizen (Contract Requirement)

Nice To Haves

Bachelor's Degree
Salesforce Certified Administrator
Security+ Certification
Salesforce Developer experience
Developing applications for a higher education environment
Understanding relational database concepts and Structured Query Language (SQL)
Salesforce.com Admin (ADM201 and ADM211) certifications preferred.
Previous experience working in a SCRUM or agile environment preferred.

Responsibilities

Creating and managing users, profiles, roles, and permission sets in Salesforce
Performing system implementation, configuration, and tuning
Managing Salesforce objects and processes for the organization
Developing reports, dashboards, and processes to continuously monitor data quality and integrity
Utilize extensive knowledge of Salesforce Administration
Other duties as assigned

Benefits

Profit Sharing Plan
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Health Savings Account (for eligible health plan)
Norton LifeLock Identity Protection Benefit
Employee Assistance Plan Eligible for annual performance bonuses, spot bonuses and referral bonuses, consistent with policy