Salesforce Administrator
SMART TECH SKILLS LLC
•Remote
About The Position
The Senior Salesforce Platform Administrator leads administration, configuration, and continuous improvement of the Salesforce environment. This role acts as the primary bridge between business stakeholders and technical teams, delivering scalable, secure, and user-focused Salesforce solutions while strengthening internal platform expertise.
Requirements
- 5+ years of experience supporting enterprise applications
- 3+ years of Salesforce administration in complex environments
- Strong experience with declarative Salesforce tools (Flows, security, reports, dashboards)
- Experience gathering requirements and working with business stakeholders
- Experience with data migration, quality, and system integrations
- Experience with testing, release management, and deployments
- Strong communication and documentation skills
Nice To Haves
- Salesforce certifications (Admin, Advanced Admin, Platform App Builder, etc.)
- Experience with Salesforce Industries (Vlocity) and OmniStudio tools
- Experience with DevOps tools (Copado, Git, CI/CD)
- Knowledge of Apex, LWC, APIs, and integration patterns
- Experience with Experience Cloud, Service Cloud, or Government Cloud
- Experience in public sector or regulated environments
Responsibilities
- Manage users, roles, profiles, permission sets, and security controls
- Configure Salesforce using declarative tools (Flows, validation rules, approvals, layouts, custom objects)
- Ensure platform stability, performance, and compliance
- Gather and translate business requirements into scalable Salesforce solutions
- Partner with stakeholders to improve processes and increase platform adoption
- Act as a trusted advisor on Salesforce capabilities and enhancements
- Build reports, dashboards, and analytics for business insights
- Manage data quality (imports, cleansing, deduplication, migrations)
- Support integrations with internal/external systems via APIs
- Coordinate releases, testing, and deployments across environments
- Troubleshoot configuration, security, and integration issues
- Maintain documentation, standards, and knowledge base
- Deliver end-user training and ongoing support
- Mentor junior admins and build internal Salesforce expertise
- Help establish governance, change management, and support processes
- Ensure compliance with security, accessibility, and data policies
Benefits
- Competitive salary
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
