Salesforce Admin/ Developer with Agentforce experience

GIRIKON, INC•Phoenix, AZ

11d•Onsite

About The Position

Consultant will join our team only after the successful completion of the Background check, Reference check, E-Verify process. We are an Equal Opportunity Employer that values diversity in the workplace. Location – Phoenix, AZ

Requirements

5+ years of experience working as a Salesforce Admin/ Developer.
Hands-on experience on Agentforce is a must.
Salesforce Agentforce certification is mandatory.
Experience working in an Agile (Scrum) environment.
Team spirit, good communication and organization skills.
Bachelor’s degree in Computer Science or equivalent field.

Nice To Haves

Experience with the Hotel/ Hospitality industry a plus.

Responsibilities

Perform Salesforce Admin responsibilities per requests from Stakeholders.
Experienced in Salesforce configurations such as Custom Objects, Custom Fields, Pick lists, Page Layouts, Record Types, Workflow Rules, Reports, Dashboards and Security control.
Experienced in Data export and import using Data Loader.
Experience with Agentforce would be preferable.
Continuously groom and prioritize the backlog based on stakeholder expectations across groups and help in negotiating priorities.
Conduct impact analysis and interdependency analysis during the change management process for the business process you are supporting.
Work with stakeholders and technical team to plan releases and upgrades.
Create and maintain technical specification documents.
Work with development, QA, and production support teams to communicate, verify, test, and deploy the desired functionality changes.
Manage multiple competing priorities through effective organization and communication.