Mercedes-Benz Sales
About The Position
Responsible for explaining and demonstrating vehicle features and technology to customers at the beginning of the sales process. This role involves educating customers on product line options, specifications, and optional equipment. The position also includes conducting test drives, facility tours, and training classes for customers. The Sales role supports the sales team, maintains customer satisfaction standards, and ensures a safe and organized work area. The employee must accurately record hours worked, follow company policies and procedures, and demonstrate the company's core values.
Requirements
- Previous sales and/or customer service experience desired.
- Advanced technology skills.
- Valid Driver’s License
- Basic Computer skills to utilize timekeeping system.
- Ability to learn web based applications for customer management.
- Ability to understand and follow instructions.
- Ability to communicate effectively with customers and company personnel.
- Regular and predictable attendance.
- Ability to apply common sense understanding to carry out instructions.
- Ability to deal with standardized situations.
- Ability to add, subtract, multiply and divide.
Nice To Haves
- GED
- High School Diploma
- Associate Degree
- Bachelor Degree
- Master Degree
- Doctorate Degree
- Accounting
- Business
- Human Resources
- Information Technology
- up to 3 years
- Automobile Salesperson License
Responsibilities
- Greets customer and determines make, type, and quality of vehicle desired
- Educates customer on current product line options and basic product specifications
- Provide product information (brochures) for customers when requested
- Demonstrate vehicle features and technology features to customer
- Educate customer on optional equipment available for purchase
- Answers questions about the vehicle, technology, and features
- Conducts test drives
- Conducts facility tours (service, parts)
- Conduct training classes for current customers on technology
- Provides assistance to customers as needed
- Works closely with salesperson
- Supports sales team as needed
- Maintains CSI at or above Company standards
- Maintains an organized, clean and safe work area
- Participates in required training
- Records all hours worked accurately in company timekeeping system
- Follows Safeguards rules and regulations.
- Demonstrates the Company’s Core Values
- Complies with Company policies and procedures
- Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
- Other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
